Junior Restaurant Manager

Staff Solutions Recruitment; Gqeberha; On-site; ZAR 144,000 - 228,000; Full time

Job summary

Staff Solutions Recruitment is seeking a diligent candidate to join our operations team in the Eastern Cape. The role involves assisting with day-to-day management, implementing procedures, coordinating staff, and ensuring top-tier customer service.

Responsibilities include using Pilot Software for operational tasks, reporting, stock control, and maintaining professional standards. Shifts are required, and training will be provided as part of the recruitment process.

Qualifications

• Experience in a franchise environment is essential.
• Junior management or team leader experience is advantageous.
• Experience using Pilot Software is essential.
• Good computer literacy and administrative skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Willingness and ability to work shifts.

Responsibilities

• Assist with day-to-day management and operations of the business.
• Support implementation and maintenance of operational procedures and standards.
• Monitor staff performance and assist with staff coordination and supervision.
• Ensure excellent customer service and handle queries or complaints professionally.
• Use Pilot Software to perform relevant operational and administrative tasks.
• Assist with daily reporting, record-keeping, and general administration.
• Monitor operational activities and report issues to senior management.
• Ensure compliance with company policies, procedures, and franchise requirements.
• Assist with stock control and other operational duties, where applicable.
• Maintain a professional and productive working environment.
• Perform additional duties as required by management.

Skills

Good communication

Interpersonal skills

Attention to detail

Professional attitude

Willingness to work shifts

Tools

Pilot Software

Job description

Key Responsibilities

• Assist with the day-to-day management and operations of the business.
• Support the implementation and maintenance of operational procedures and standards.
• Monitor staff performance and assist with staff coordination and supervision.
• Ensure excellent customer service and handle customer queries or complaints professionally.
• Use Pilot Software to perform relevant operational and administrative tasks.
• Assist with daily reporting, record-keeping, and general administration.
• Monitor operational activities and report any issues to senior management.
• Ensure compliance with company policies, procedures, and franchise requirements.
• Assist with stock control and other operational duties, where applicable.
• Maintain a professional and productive working environment.
• Perform any additional duties reasonably required by management.

Minimum Requirements

• Previous experience in a franchise environment is essential.
• Previous junior management, supervisory, or team leader experience will be advantageous.
• Experience using Pilot Software is essential.
• Good computer literacy and administrative skills.
• Strong communication and interpersonal skills.
• Good organisational and problem-solving abilities.
• Ability to work independently and as part of a team.
• Strong attention to detail and a high level of accuracy.
• A professional attitude, with a strong sense of responsibility and accountability.
• Willingness and ability to work shifts.

Working Hours

The successful candidate must be available to work one of the following shifts:

• Morning shift: 08:0016:00
• Afternoon/evening shift: 16:0022:00

Shift allocation will be determined by operational requirements.

Training and Assessment

The successful candidate will be required to complete two weeks of training .

The training period will be unpaid, with transport costs covered by the company Candidates will also be required to complete an online assessment as part of the recruitment and selection process.