Junior Operations Administrator

Time Personnel; Parow; Hybrid; ZAR 167,000 - 234,000; Full time

Job summary

Time Personnel is seeking a logistics administrator in Parow, Western Cape. The ideal candidate has a Grade 12 certificate, bilingual in Afrikaans and English, and experience in administration or logistics.

You will plan loads, monitor transport, provide client updates, and maintain POD documentation while ensuring high service levels. Strong Excel and Microsoft Office skills are essential, as is reliable transport and the ability to operate in a fast-paced environment.

Qualifications

• Grade 12 / Matric certificate is required.
• Fluent in Afrikaans and English, both written and spoken.
• Experience in administration, logistics, transport, or customer service is advantageous.
• Own reliable transport is essential.
• Computer literate with good knowledge of Microsoft Office and Excel.
• Ability to work in a fast-paced logistics environment.
• Strong customer service skills with a focus on client satisfaction.
• Reliable, punctual, and willing to take initiative.
• Willingness to work weekly overtime, which will be compensated.

Responsibilities

• Plan daily loads for container trucks, ensuring loads are scheduled efficiently and communicated to relevant parties.
• Monitor daily transport operations and assist with ensuring planned loads are executed efficiently.
• Provide regular client updates regarding deliveries, schedules, delays, and operational changes.
• Maintain high client satisfaction by responding to queries and ensuring issues are followed up and resolved.
• Receive, capture, verify, and file Proof of Delivery (POD) documentation.
• Assist with basic maintenance planning for trucks, including scheduling services.
• Coordinate refrigerated cargo checks to ensure temperature requirements are met.
• Monitor refrigerated loads and escalate concerns regarding cargo or temperature.
• Update internal systems with delivery and operational information.
• Communicate with drivers, customers, clients, and internal departments.
• Maintain accurate electronic and physical records and assist with invoicing ensuring documentation is complete.
• Assist with general operations and logistics administration.
• Complete daily tasks assigned by Operations Manager or relevant manager.
• Provide general support to the operations team as required.

Skills

Fluent Afrikaans & English

Microsoft Office

Excel

Customer service

Logistics awareness

Punctual & reliable

Overtime willingness

Education

Grade 12 / Matric certificate

Tools

Microsoft Office

Excel

Job description

Requirements

• Grade 12 / Matric certificate.
• Fluent in Afrikaans and English, both written and spoken.
• Previous experience in administration, logistics, transport, or customer service will be advantageous.
• Own reliable transport is essential.
• Computer literate, with good knowledge of Microsoft Office and Excel.
• Ability to work in a fast-paced logistics environment.
• Strong customer service skills with a focus on client satisfaction.
• Reliable, punctual, and willing to take initiative.
• Willingness to work weekly overtime, which will be compensated.

Duties

• Plan daily loads for container trucks, ensuring loads are scheduled efficiently and communicated to the relevant parties.
• Monitor daily transport operations and assist with ensuring that planned loads are executed efficiently.
• Provide regular client updates regarding deliveries, schedules, delays, and any operational changes.
• Maintain a high level of client satisfaction by responding to queries and ensuring that issues are followed up and resolved.
• Receive, capture, verify, and accurately file Proof of Delivery (POD) documentation.
• Assist with basic maintenance planning for trucks, including scheduling services and following up on maintenance requirements.
• Conduct and/or coordinate refrigerated cargo checks, particularly for fruit and other temperature-sensitive cargo, to ensure requirements are being met.
• Assist with monitoring refrigerated loads and escalating any concerns regarding cargo or temperature requirements.
• Update internal systems with accurate delivery and operational information.
• Communicate with drivers, customers, clients, and internal departments regarding daily operations.
• Maintain accurate electronic and physical records.Assist with invoicing by ensuring that supporting delivery documentation is complete and accurate.
• Assist with general operations and logistics administration.
• Complete daily tasks and responsibilities assigned by the Operations Manager or relevant manager.
• Provide general support to the operations team as required.

Salary: R negotiable dependent on experience