Junior Manager Polokwane Central (W)

Pedros Chicken; Polokwane; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Pedros Chicken is opening a brand-new store in Polokwane. We seek passionate, energetic individuals to join a dynamic launch team and help build a strong store culture from day one.

The role focuses on leading overall restaurant operations, maintaining quality standards, managing stock, and delivering exceptional customer service in a fast-paced environment.

Qualifications

• Restaurant and fast-food service experience is required.
• Strong leadership and team management abilities.
• Excellent customer service and communication skills.
• Good problem-solving and decision-making capabilities.
• Well-organized with ability to multitask in a fast-paced environment.

Responsibilities

• Overseeing overall operation of the restaurant/take-away.
• Ensuring quality standards of food and COMPANY'S SOPs are maintained.
• Overseeing and managing stock control, purchasing and orders.
• Dealing with customer complaints and maintaining service levels.
• Maximising profitability and meeting sales and GP% targets, including motivating staff.
• Managing staff including discipline and work rosters.
• Work within a team and drive the restaurant/take-away forward.
• Ensuring compliance with health and safety regulations.

Skills

Leadership

Customer Service

Verbal Communication

Problem-solving

Organizational Skills

Tools

GAAP/Micros

Job description

New Store Opening – Exciting Opportunity

Join our family as we open our brand-new store in ,Polokwane. This is an exciting opportunity to be part of a dynamic launch team, grow your skills in a fast-paced environment, and contribute to building a strong store culture from day one. We are looking for passionate, energetic individuals who are ready to grow with our brand.

DUTIES AND RESPONSIBILITIES:

1. Overseeing overall operation of the restaurant/ take-away
2. Ensuring quality standards of food and COMPANY'S Standard Operating Procedures are maintained
3. Overseeing and managing stock control, purchasing and orders
4. Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
5. Maximising profitability and meeting sales and GP% targets, including motivating staff
6. Managing staff including discipline and work rosters
7. Work within a team and drive the restaurant/take-away forward
8. Ensuring compliance with health and safety regulations

REQUIREMENTS:

1. Restaurant and Fast-Food Service experience. Minimum +1 year related experience required
2. GAAP/ Micros experience and knowledge - advantageous
3. Management skills
4. Organizational skills
5. Customer Service and good verbal communication skills
6. Problem-solving skills