Junior Hotel Operations Manager Trainee

Placements24; Johannesburg; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Mentorship from experienced hotel mngt

On-the-job training

Job summary

WhatJobs Direct is recruiting a motivated Junior Hotel Operations Manager Trainee to join a prestigious hotel group in Johannesburg, Gauteng. The role offers full-time on-site work and rotation through Front Office, F&B, Housekeeping, and maintenance to develop leadership skills.

Ideal candidates hold a Hospitality Management degree or diploma and have a passion for service excellence, strong communication, and adaptability to a fast-paced hotel environment in Johannesburg, Gauteng.

Qualifications

• Degree or diploma in Hospitality Management, Tourism, Business Administration, or related field.
• Strong customer service orientation and problem-solving abilities.
• Willingness to work flexible hours including evenings, weekends, and holidays.

Responsibilities

• Gain hands-on experience across Front Office, F&B, Housekeeping, and Maintenance.
• Assist in daily operations and maintain high guest service standards.
• Support staff training, supervision, and performance evaluation.
• Contribute to inventory management and cost-control efforts.
• Implement hotel policies and procedures for efficiency and compliance.
• Help resolve guest complaints and enhance guest experience.
• Assist in developing and executing operational strategies.
• Collaborate with department heads to achieve goals.

Skills

Interpersonal skills

Communication

Leadership potential

Proactive attitude

Education

Hospitality Management degree or diploma

Job description

About the Role

WhatJobs Direct is recruiting for a motivated Junior Hotel Operations Manager Trainee to join a prestigious hotel group in Johannesburg, Gauteng. This is a fantastic opportunity for recent graduates passionate about the hospitality industry to gain comprehensive operational experience and develop leadership skills. You will rotate through various hotel departments, learning the intricacies of hotel management from front desk operations to food and beverage service and back-of-house management. Our client is committed to nurturing talent and providing a clear career path within the dynamic world of hospitality. This role requires a full-time presence at our Johannesburg, Gauteng location.

Key Responsibilities

• Gain hands-on experience in all hotel operational departments, including Front Office, Food & Beverage, Housekeeping, and Maintenance.
• Assist in managing daily operations, ensuring high standards of guest service and satisfaction.
• Support in staff training, supervision, and performance evaluation.
• Participate in inventory management and cost control initiatives.
• Learn and implement hotel policies and procedures to ensure compliance and efficiency.
• Assist in resolving guest complaints and ensuring a positive guest experience.
• Contribute to the development and execution of operational strategies.
• Work collaboratively with department heads and team members to achieve operational goals.

Requirements

• A graduate with a degree or diploma in Hospitality Management, Tourism, Business Administration, or a related field.
• A genuine passion for the hospitality industry and customer service excellence.
• Strong interpersonal and communication skills.
• Excellent problem-solving abilities and a proactive attitude.
• Willingness to work flexible hours, including evenings, weekends, and public holidays, as required in the hospitality sector.
• Ability to adapt to a fast-paced and demanding work environment.
• Leadership potential and a desire to manage teams.
• Must be able to work full-time in Johannesburg, Gauteng.

Benefits

This trainee position offers a competitive starting salary, comprehensive on-the-job training, mentorship from experienced hotel managers, and the chance to grow into a management role within a renowned hospitality brand. You will gain invaluable exposure to all facets of hotel operations in Johannesburg, Gauteng. This is an unparalleled opportunity to build a rewarding career in the vibrant hospitality industry, with potential for advancement and international opportunities.