Graduate Hospitality Operations Manager

Placements24; Cape Town; Presencial; ZAR 180 000 - 240 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Comprehensive training

Rotational opportunities

Mentorship

Luxury hospitality exposure

Staff accommodation

Resumo da oferta

Placements24 is recruiting a Graduate Hospitality Operations Manager for a renowned luxury hotel group in Cape Town. The program offers a comprehensive rotational experience across front office, food & beverage, housekeeping and events, preparing you for a leadership role within the group.

You will work closely with department heads and senior management, gaining hands-on exposure to daily operations, budgeting and guest service excellence while developing core leadership competencies and a

Qualificações

• Bachelor’s degree in Hospitality Management or related field.
• Excellent communication, leadership and problem-solving skills.
• Willingness to learn across all hotel departments and work flexible shifts.

Responsabilidades

• Participate in rotational training across key hotel departments.
• Assist in overseeing daily operations and service standards.
• Support managers in staff supervision and training.
• Engage with guests to ensure satisfaction and address feedback.
• Assist in inventory management and cost control.
• Contribute to development and implementation of procedures.
• Attend departmental meetings and contribute to planning.
• Ensure compliance with health, safety and hygiene regulations.
• Assist in coordinating events and their execution.
• Gain exposure to budgeting and financial reporting in hospitality.

Conhecimentos

Interpersonal skills

Leadership

Problem solving

Communication

MS Office

Formação académica

Bachelor’s degree in Hospitality Management

Ferramentas

Hotel management software

Descrição da oferta de emprego

About the Role

Our client, a renowned luxury hotel group with a prestigious property in Cape Town, Western Cape , is seeking an ambitious and service-oriented Graduate Hospitality Operations Manager. This program offers a comprehensive rotational experience across various hotel departments, providing a holistic understanding of hospitality management. You will gain hands-on experience in front office, food and beverage, housekeeping, and event management, preparing you for a leadership role within the group. The ideal candidate possesses excellent interpersonal skills, a passion for delivering exceptional guest experiences, and a strong aptitude for operational efficiency. We are looking for individuals eager to learn, grow, and contribute to the success of our world-class establishment. You will work closely with department heads and senior management, developing key leadership competencies. This is an unparalleled opportunity to launch your career in the vibrant hospitality industry in one of the world's most beautiful cities, Cape Town . Our client is committed to developing future leaders and offers extensive training and mentorship.

Key Responsibilities

• Participate in rotational training across all key hotel operational departments.


• Assist in overseeing daily operations, ensuring high standards of service and efficiency.


• Support department managers in staff supervision, training, and performance evaluation.


• Engage with guests to ensure satisfaction and address any concerns or feedback.


• Assist in managing inventory and controlling costs within assigned departments.


• Contribute to the development and implementation of operational procedures.


• Participate in departmental meetings and contribute to strategic planning.


• Ensure compliance with health, safety, and hygiene regulations.


• Assist in coordinating events and ensuring seamless execution.


• Gain exposure to budgeting and financial reporting within the hospitality context.

Requirements

• A Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.


• A strong passion for the hospitality industry and a commitment to exceptional guest service.


• Excellent communication, leadership, and problem-solving skills.


• Ability to work effectively under pressure in a fast-paced environment.


• Strong organizational skills and attention to detail.


• Flexibility to work various shifts, including weekends and public holidays.


• Proficiency in MS Office Suite. Experience with hotel management software is a plus.


• A proactive approach and a willingness to learn from all areas of hotel operations.


• Team player with positive interpersonal skills.


• Must be legally eligible to work in South Africa.

Benefits

• Comprehensive training program covering all aspects of hotel operations.


• Rotational opportunities across different departments and properties.


• Mentorship from experienced hotel managers and industry leaders.


• Exposure to luxury hospitality standards and practices.


• Competitive starting salary and benefits package.


• Opportunities for rapid career advancement within a global hotel group.


• Staff accommodation or assistance may be provided.


• Employee discounts on hotel stays and services.


• A dynamic and exciting work environment in beautiful Cape Town .


• The chance to create memorable experiences for guests worldwide.