Senior Billing Analyst

Network Finance; Randburg; On-site; ZAR 520,000 - 780,000; Full time

Job summary

Network Finance in South Africa seeks an experienced Senior Billing Analyst to oversee the Connectivity billing function across the group, ensuring accurate and timely invoicing and effective escalation management.

The role requires strong billing and revenue management experience, data interrogation, and the ability to drive process improvements while supporting Connectivity projects and supplier relationships. Based in Bryanston, Johannesburg North.

Qualifications

• Strong billing and revenue management experience.
• Ability to interrogate data and identify discrepancies.
• Experience in managing complex billing processes.
• Ability to provide insights to management.
• Proven track record in overseeing billing functions.

Responsibilities

• Oversee the Connectivity billing function across the group.
• Ensure accurate and timeous monthly billing.
• Resolve billing queries, discrepancies and escalations.
• Monitor pricing, VAT, discounts and other billing information.
• Manage supplier relationships and contracts related to billing.
• Prepare billing analyses and management reports.

Skills

Billing analytics

Revenue management

Data interrogation

Team leadership

Job description

My client is seeking an experienced and analytical Senior Billing Analyst to oversee and support the Connectivity billing function across the group.

This is a key role responsible for ensuring accurate and timely billing, managing escalations, analysing billing data, overseeing contracts and supplier relationships, and supporting the successful delivery of Connectivity projects.

The ideal candidate will have strong billing and revenue management experience, with the ability to interrogate data, identify discrepancies, manage complex billing processes and provide meaningful insights to management.

This role is based in Bryanston, Johannesburg North.

Key Responsibilities:

• Oversee the Connectivity billing function across the group.
• Ensure accurate and timeous completion of monthly billing.
• Resolve billing queries, discrepancies and escalations.
• Ensure pricing, VAT, discounts and other billing information are accurate.
• Process invoice corrections, credits and refunds.
• Manage debit orders, refunds and credit payments.
• Maintain supplier invoice summaries.
• Monitor cancellations and collections.
• Cross-check ISP billing, commissions, annuities and rebates.
• Manage franchise rebates and ad-hoc billing requirements.
• Manage Microsoft and IT SLA billing.
• Conduct cross-analysis of IT billing.

Billing Processing & Monthly Close

• Prepare and submit Connectivity commissions within required deadlines.
• Ensure billing and debit order processes are completed accurately.
• Monitor monthly billing activities and cut-off dates.
• Proactively follow up on outstanding information that could delay billing.

Billing Analysis & Reporting

• Analyse billing data and identify trends, variances and discrepancies.
• Identify opportunities to improve billing processes and revenue performance.
• Prepare detailed billing analysis and management reports.
• Provide insights to support informed business decision-making.
• Monitor billing information and initiate corrective action where required.

Connectivity Projects & Administration

• Monitor Connectivity projects, team activities and shared mailboxes.
• Review and sign off subscriber application forms.
• Ensure applications and project information are processed and distributed within required timelines.
• Attend project meetings with ISPs.
• Support and manage the rollout of Connectivity-related projects.
• Maintain accurate customer databases and records.
• Complete relevant departmental administration.

ISP & Contract Management

• Act as a key escalation point for sales, customer and ISP billing queries.
• Manage special pricing negotiations with ISPs when required.
• Oversee the opening and closing of contracts.
• Approve temporary billing solutions where necessary.

Pricing & Sales Support

• Complete monthly pricing calculations and updates for the sales team.
• Calculate and process sales commissions.
• Support the sales function with billing-related queries.
• Maintain accurate pricing and billing information.

Team Oversight

• Oversee the billing team and ensure deliverables are completed accurately and on time.
• Monitor adherence to company processes, controls and billing deadlines.
• Provide guidance and support to team members.
• Assist with leave approvals, recruitment, disciplinary matters and training administration.