IT Hardware Installation Specialist - Remote

Placements24; East London; Hybrid; ZAR 300,000 - 520,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Remote work

Home office allowance

Certifications

Job summary

Placements24 is seeking an experienced IT Hardware Installation Specialist to join their fully remote support team. You will provide remote guidance for installation, configuration, and maintenance of servers, workstations, and networking equipment, supporting clients across various industries from your home base near East London.

The role emphasizes strong technical problem-solving, clear remote communication, and the ability to document configurations while collaborating with the IT team to

Qualifications

• Minimum of 4 years in IT hardware installation, configuration, and support.
• Strong knowledge of PC hardware, servers, networking, Windows and Linux.
• Excellent remote communication and ability to explain technical concepts clearly.

Responsibilities

• Provide remote technical support and detailed installation instructions.
• Guide on-site personnel through deployment of servers, workstations, printers, and network devices.
• Troubleshoot hardware and driver issues remotely.
• Develop and maintain documentation for hardware configurations.
• Collaborate with IT team to ensure best practices in hardware deployment.

Skills

IT hardware install

Server components

Networking equipment

Windows & Linux

Remote support

Remote communication

Tools

Remote access software

Job description

About the Role

Our client is seeking an experienced IT Hardware Installation Specialist to join their fully remote support team. This role focuses on providing remote guidance and oversight for the installation, configuration, and maintenance of IT hardware, including servers, workstations, and networking equipment, for clients across various industries. You will play a crucial part in ensuring that client IT infrastructure is set up correctly and functions optimally. This is an excellent opportunity for a tech-savvy professional who excels in a remote work environment and possesses strong technical problem-solving skills. You will contribute significantly to client satisfaction and operational efficiency, impacting installations nationwide from your home base, supporting operations originating near East London .

Key Responsibilities

• Provide remote technical support and detailed instructions for hardware installations and setups.
• Guide on-site personnel or clients through the deployment of servers, workstations, printers, and network devices.
• Troubleshoot hardware compatibility issues, driver conflicts, and performance problems remotely.
• Develop and maintain comprehensive documentation for hardware configurations and installation procedures.
• Collaborate with the IT team to ensure best practices in hardware deployment and system integration.

Requirements

• Minimum of 4 years of experience in IT hardware installation, configuration, and support.
• Strong knowledge of PC hardware, server components, networking equipment, and operating systems (Windows, Linux).
• Proficiency in reading technical manuals and diagnostic tools.
• Excellent remote communication skills, with the ability to explain technical concepts clearly.
• Experience with remote support tools and methodologies is highly desirable.

Benefits

• Competitive salary and performance-based incentives.
• Fully remote work arrangement with flexible hours.
• Comprehensive health, dental, and vision insurance coverage.
• Allowance for home office equipment and internet services.
• Opportunities for certifications and professional development in IT infrastructure.