IS Project Manager – Retail, Payments, VAS, SAP

Salt; Cape Town; On-site; ZAR 700,000 - 900,000; Full time

Job summary

Salt Digital Recruitment is seeking a mid to senior Project Manager for our Cape Town-based IS Solution Delivery team. You will oversee Customer Applications, including Loyalty, VAS, Africa VAS, and Clothing portfolios, coordinating across business, technology, and vendors to deliver fit-for-purpose solutions throughout the project lifecycle.

You will drive governance, manage budgets, and balance multiple workstreams in a fast-moving retail tech environment, taking ownership and delivering

Qualifications

• 5+ years managing IT or IS business-application projects in a retail/loyalty/VAS environment preferred.
• Proven track record of delivering software projects on time with clear accountability.
• Knowledge of project management disciplines, SDLC, and application delivery lifecycles.
• Experience managing roadmap portfolios, steering committee packs, and project budgets (CAPEX/OPEX).
• Experience coordinating external vendors and cross-functional delivery teams.
• Relevant tertiary qualification in Information Systems, IT, Business, or related field.
• PM certification or methodology training (PMBOK, PRINCE2, Agile, Scrum) advantageous.
• Proficient in Microsoft 365, Excel-based project tracking, SharePoint, and Teams.

Responsibilities

• Build accurate project plans, manage dependencies and critical paths, and track deliverables in a structured, controlled way.
• Maintain a portfolio roadmap and manage multiple workstreams - from complex projects to smaller enhancements - simultaneously.
• Drive governance through steering committees, RAID logs, decision logs, and stakeholder status reporting.
• Manage business case and CAPEX approval processes with strong budget control and early warning of overruns.
• Coordinate delivery across business owners, product owners, IS capability leads, architects, analysts, testers, and external vendors.
• Build and maintain trusted relationships with business and delivery teams - responsive, professional, and outcomes-focused.
• Manage scope, priorities, risks, issues, and escalation paths across multiple workstreams.

Skills

Project management

SDLC

Budget management

Vendor coordination

Agile

Stakeholder management

Microsoft 365

Education

Information Systems/IT/Business degree

Tools

Microsoft 365

SharePoint

Excel

Teams

Job description

About the Role

Project Manager - Customer Applications | Contract | Cape Town Southern Suburbs

A leading South African retailer is looking for a mid to senior Project Manager to join their IS Solution Delivery team, supporting the Customer Applications roadmap. This role covers the Loyalty, VAS, Africa VAS, and Clothing portfolios - coordinating across business, technology, and vendor teams to deliver fit-for-purpose solutions through the full project lifecycle. This is an ideal opportunity for an energetic, accountable PM who wants real ownership, works well in a fast-moving environment, and is looking to grow their career within a large, complex retail technology environment.

Key Responsibilities

• Build accurate project plans, manage dependencies and critical paths, and track deliverables in a structured, controlled way


• Maintain a portfolio roadmap and manage multiple workstreams - from complex projects to smaller enhancements - simultaneously


• Drive governance through steering committees, RAID logs, decision logs, and stakeholder status reporting


• Manage business case and CAPEX approval processes with strong budget control and early warning of overruns


• Coordinate delivery across business owners, product owners, IS capability leads, architects, analysts, testers, and external vendors


• Build and maintain trusted relationships with business and delivery teams - responsive, professional, and outcomes-focused


• Manage scope, priorities, risks, issues, and escalation paths across multiple workstreams

Requirements

• 5+ years managing IT or IS business-application projects - retail, loyalty, VAS, payments, or financial services experience preferred


• Proven track record of delivering software projects on time with clear accountability


• Practical knowledge of project management disciplines, SDLC, and application delivery lifecycles


• Experience managing roadmap portfolios, steering committee packs, and project budgets (CAPEX/OPEX)


• Experience coordinating external vendors and cross-functional delivery teams


• Relevant tertiary qualification in Information Systems, IT, Business, or related field


• PM certification or methodology training (PMBOK, PRINCE2, Agile, Scrum) advantageous


• Proficient in Microsoft 365, Excel-based project tracking, SharePoint, and Teams

What Makes Someone Successful

Here You're structured but adaptable. You follow through without being chased. You communicate clearly, expand early, and don't lose momentum when priorities shift. You bring energy to the role and take genuine ownership of outcomes.

Role Details

• Employment type: Contract


• Location: Cape Town (full-time in office)


• Core hours: 09:00 to 15:0 0 (40 hours per week maximum, excluding lunch)


• Maximum hours: 173 per month (excluding leave and public holidays)


• Note: Support office closes between Christmas and New Year