Internal Sales Support

Pollock & Associates; Johannesburg; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Pollock & Associates in Johannesburg is seeking an Internal Sales Support specialist. You will drive outbound telesales, prepare quotes and process orders for both new and repeat business.

You will track order and delivery dates, and respond to customer queries on pricing and schedules, ensuring accuracy and on-time delivery. The role suits a confident communicator with Grade 12 and a background in administration or sales; knowledge of label, print or packaging is advantageous.

Qualifications

• Outbound telesales experience and confidence on outbound calls.
• Knowledge of the label, print or packaging industry.
• Treat every call as a chance to win business.
• Keep details accurate when deadlines stack up.

Responsibilities

• Outbound telesales calls to new and existing customers.
• Quotes and order processing for new and repeat jobs.
• Order and delivery dates across the sales portfolio.
• Customer queries on orders, pricing and delivery.

Skills

Outbound telesales

Quote handling

Order processing

Customer service

Attention to detail

Education

Grade 12

Sales qualification (adv)

Tools

Syspro ERP

MS Excel

MS Word

MS Outlook

Job description

Confident on the phone and sharp on every order detail? This sales desk needs you.

A well-established manufacturer needs an Internal Sales Support specialist reporting to the Sales Manager. You will drive outbound telesales, quote on customer requirements and keep every order on track through to delivery.

What you will own

• Outbound telesales calls to new and existing customers
• Quotes and order processing for new and repeat jobs
• Order and delivery dates across the sales portfolio
• Customer queries on orders, pricing and delivery

What you bring

• Grade 12; a tertiary qualification in Administration or Sales is advantageous
• Proven telesales experience and confidence on outbound calls
• Knowledge of the label, print or packaging industry
• You treat every call as a chance to win business
• You keep the details right when deadlines stack up

Your technical toolkit

• Strong MS Excel, Word and Outlook
• Syspro or a similar ERP system (advantageous)
• Sound numeracy for accurate quoting