Internal Sales & Office/Warehouse Administrator

Metabo Power Tools South Africa; Germiston; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Metabo Power Tools South Africa is seeking a hands-on, cross-functional professional to manage day-to-day internal sales, administration, warehouse, stock control, and operational activities at the Germiston branch. You will own the complete internal sales process from quotation through invoicing, picking and packing, payment, and delivery or customer collection.

The role demands excellent organisation, time management, prioritisation, and the ability to multitask, remain accurate under

Qualifications

• Grade 12 / Matric.
• Minimum 3 years of relevant experience in internal sales, sales administration, stock control, warehouse operations, or similar multi‑functional role.
• Experience with quotations, order processing, invoicing, inventory management, and customer service.

Responsibilities

• Handle customer enquiries, prepare quotations, follow up on sales opportunities, and process customer orders.
• Manage the complete sales cycle, including order creation, invoicing, stock picking, payment processing, and dispatch or customer collection.
• Coordinate courier bookings and deliveries while maintaining excellent customer service.
• Receive, check, receipt, and book in stock transferred from the main branch.
• Pick, check, pack, and dispatch customer orders.
• Monitor stock levels, request replenishment from the main branch, and assist with stock takes.
• Receive and book in tools submitted for repairs.
• Check, record, and coordinate the processing of goods returned for credit.
• Maintain accurate sales, customer, stock, and order records on company systems.
• Manage petty cash, receive customer cash and card payments, and complete the required records and reconciliations.
• Liaise with the main branch and relevant departments to resolve queries, discrepancies, and operational issues.
• Plan and prioritise daily activities across sales, administration, warehouse, and customer service functions.
• Manage competing demands, interruptions, and changing priorities while meeting deadlines and maintaining accuracy.
• Take ownership of tasks, work independently, and ensure effective communication and follow-through.
• Provide hands-on operational support wherever required to ensure the efficient running of the branch.
• Grade 12 / Matric.
• At least 3 years' relevant experience in internal sales, sales administration, stock control, warehouse operations, or a similar multi-functional role.
• Experience with quotations, order processing, invoicing, inventory management, and customer service.
• Good computer literacy, including Microsoft Office and experience with an ERP, CRM, or stock management system.

Skills

Strong organisational skills

Time management

Attention to detail

Excellent communication

Multitasking

Planning

Customer service

Education

Grade 12 / Matric

Tools

ERP/CRM/Stock system

Microsoft Office

Stock management system

Job description

A hands-on, cross-functional role responsible for the day-to-day internal sales, administration, warehouse, stock control, and operational activities of the Cape Town branch.

The incumbent must take ownership of the complete internal sales process, from quotation and order processing through invoicing, picking and packing, payment, and delivery or customer collection.

This is a high-functioning role requiring excellent organisation, time management, prioritisation, and the ability to manage multiple responsibilities simultaneously while maintaining accuracy and efficiency under pressure.

Key Responsibilities

• Handle customer enquiries, prepare quotations, follow up on sales opportunities, and process customer orders.
• Manage the complete sales cycle, including order creation, invoicing, stock picking, payment processing, and dispatch or customer collection.
• Coordinate courier bookings and deliveries while maintaining excellent customer service.

2. Warehouse & Stock Control

• Receive, check, receipt, and book in stock transferred from the main branch.
• Pick, check, pack, and dispatch customer orders.
• Monitor stock levels, request replenishment from the main branch, and assist with stock takes.
• Receive and book in tools submitted for repairs.
• Check, record, and coordinate the processing of goods returned for credit.
• Maintain accurate sales, customer, stock, and order records on company systems.
• Manage petty cash, receive customer cash and card payments, and complete the required records and reconciliations.
• Liaise with the main branch and relevant departments to resolve queries, discrepancies, and operational issues.

4. Planning & Cross-Functional Support

• Plan and prioritise daily activities across sales, administration, warehouse, and customer service functions.
• Manage competing demands, interruptions, and changing priorities while meeting deadlines and maintaining accuracy.
• Take ownership of tasks, work independently, and ensure effective communication and follow-through.
• Provide hands-on operational support wherever required to ensure the efficient running of the branch.
• Grade 12 / Matric.
• At least 3 years' relevant experience in internal sales, sales administration, stock control, warehouse operations, or a similar multi-functional role.
• Experience with quotations, order processing, invoicing, inventory management, and customer service.
• Good computer literacy, including Microsoft Office and experience with an ERP, CRM, or stock management system.
• Strong numerical ability, attention to detail, and accurate record-keeping.
• Excellent communication, organisational, planning, and time-management skills.
• Ability to multitask, prioritise effectively, problem-solve, and remain productive under pressure.
• Willingness to perform hands-on warehouse, stock-handling, and customer payment duties.

The ideal candidate is proactive, dependable, commercially aware, and highly organised. They must be comfortable switching between desk-based and practical duties, managing multiple tasks simultaneously, and maintaining accuracy and professionalism in a busy environment.

Important:

This is a fully on-site, cross-functional position, not a purely administrative or desk-based sales role. The successful candidate must be capable of managing the full sales and fulfilment process while supporting the wider operational requirements of the Cape Town branch.