Internal Sales / Customer Administrator

SKG; East London; On-site; ZAR 180,000 - 240,000; Full time

Job summary

SKG in East London, South Africa, is seeking an Internal Sales / Customer Administrator to maintain and develop relationships with customers, both internal and external. You will support the sales process from inquiry to delivery and help ensure smooth operations.

The role requires a Matric, at least 2 years in sales or customer service, and strong communication, organisation and problem-solving skills. Proficiency in Microsoft Office is essential, and you must be able to work under pressure and

Qualifications

• Matric/Grade 12 required.
• Minimum 2 years experience in a sales / customer service environment.
• Psychometric tests are required for shortlisted candidates.

Responsibilities

• Monitor orders and liaise with Customers and Dispatch.
• Ensure Orders are dispatched timeously.
• Monitor and deliver back-orders.
• Assist the Factory Manager with monitoring Production.
• Handle receipt of orders.
• Process Customer orders through the system.
• Place orders with Suppliers.
• Update and maintain order register and send weekly updates to relevant parties.
• Receive stock from suppliers and complete GRVs.

Skills

Excellent communication

Organisation & time management

Pressure under tight deadlines

Problem-solving & critical thinking

Decision-making

Accuracy & attention to detail

Education

Matric / Grade 12

Tools

Microsoft Office

Job description

About the job Internal Sales / Customer Administrator

COMPANY OVERVIEW:

SKG is a leading property management, construction and development company based in East London, with branches in Port Elizabeth, Centurion and Cape Town. With over 20 years of experience in the industry, SKG has established a strong reputation for delivering high-quality projects in a timely and efficient manner. Our company values include integrity, teamwork, and innovation, and we are committed to providing our clients with exceptional service and results.

ROLE OVERVIEW:

We are looking for an Internal Sales / Customer Administrator who will be responsible for maintaining and developing relationships with our customers, both internal and external. You will play a key role in ensuring the smooth and efficient operation of our sales processes, from initial inquiry to final delivery.

RESPONSIBILITIES

• Monitor orders and liaise with Customers and Dispatch.
• Ensure Orders are dispatched timeously.
• Monitor and deliver back-orders.
• Assist the Factory Manager with monitoring Production.
• Handle receipt of orders.
• Process Customer orders through the system.
• Place orders with Suppliers.
• Update and maintain order register and send weekly updates to relevant parties.
• Receive stock from suppliers and complete GRVs.

REQUIREMENTS

• Matric / Grade 12
• Minimum 2 years experience in a sales / customer service environment

SKILLS

• Proficient in Microsoft Office
• Excellent communication skills, written and verbal.
• Organisation and time management.
• Ability to work under extreme pressure to tight deadlines.
• Problem-solving and critical thinking.
• Decision-making.
• Accuracy and attention to detail.

Psychometric tests are required to be undertaken by shortlisted candidates.

Should you not have been contacted by 30 September 2026 please consider your application unsuccessful.