Insurance Policy Administrator

Placements24; Welkom; Hybrid; ZAR 260,000 - 360,000; Full time

Benefits offered by this job

Hybrid work arrangement

Medical benefits

Retirement benefits

Job summary

Placements24 is seeking an Insurance Policy Administrator in Welkom to manage the lifecycle of insurance policies, from issuance and endorsements to renewals and cancellations. You will maintain policy records, handle client requests, and ensure smooth communication with the underwriting team.

The role offers a stable career path within insurance, with opportunities to develop expertise in policy management and contribute to accurate administrative functions.

Qualifications

• Proven experience in an administrative or policy administration role, preferably within insurance.
• Excellent organizational skills and meticulous attention to detail.
• Proficiency in using policy management software and standard office applications.
• Strong communication skills, both written and verbal.
• Ability to manage multiple tasks and prioritize workload effectively in a busy office environment.
• A foundational understanding of insurance principles and products is advantageous.

Responsibilities

• Administer insurance policies, including processing new business applications, endorsements, and renewals.
• Maintain accurate and up-to-date policyholder records in the company's database system.
• Respond to client inquiries regarding policy details, coverage, and billing in a timely and professional manner.
• Process policy changes and endorsements, ensuring accuracy and compliance with regulations.
• Liaise effectively with the underwriting department regarding policy queries and adjustments.
• Assist in generating policy documentation and ensuring its timely dispatch to clients and agents.

Skills

Organizational skills

Attention to detail

Communication skills

Multitasking

Tools

Policy management software

Job description

About the Role

Our client is seeking a meticulous and organized Insurance Policy Administrator to support their operations in Welkom . This role is crucial for managing the lifecycle of insurance policies, from issuance and endorsement to renewals and cancellations. You will be responsible for maintaining accurate policy records, processing client requests, and ensuring smooth communication between clients and the underwriting team. This position offers a stable career path within the insurance industry, providing an opportunity to develop expertise in policy management and contribute to the efficiency and accuracy of the company's administrative functions. You'll be an integral part of a team dedicated to providing excellent service.

Key Responsibilities

• Administer insurance policies, including processing new business applications, endorsements, and renewals.
• Maintain accurate and up-to-date policyholder records in the company's database system.
• Respond to client inquiries regarding policy details, coverage, and billing in a timely and professional manner.
• Process policy changes and endorsements, ensuring accuracy and compliance with regulations.
• Liaise effectively with the underwriting department regarding policy queries and adjustments.
• Assist in generating policy documentation and ensuring its timely dispatch to clients and agents.

Requirements

• Proven experience in an administrative or policy administration role, preferably within insurance.
• Excellent organizational skills and meticulous attention to detail.
• Proficiency in using policy management software and standard office applications.
• Strong communication skills, both written and verbal, for interacting with clients and internal teams.
• Ability to manage multiple tasks and prioritize workload effectively in a busy office environment.
• A foundational understanding of insurance principles and products is advantageous.

Benefits

• Competitive annual salary and opportunities for overtime.
• Structured training to deepen understanding of insurance products and systems.
• Access to comprehensive medical and retirement benefits.
• A collaborative and supportive team environment.
• Hybrid work arrangement providing a mix of office-based and remote work flexibility.