Insurance Policy Administrator — Growth & Training Path

Placements24; Soweto; On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Competitive starting salary

Health benefits

Retirement savings plan

Training and development opportunities

Supportive team environment

Job summary

Placements24 is seeking an Insurance Policy Administrator in Soweto to manage policy issuance, endorsements, and renewals, ensuring accurate client records and smooth administration.

You will work with the sales team and clients to handle inquiries and process administrative tasks efficiently, contributing to customer service quality. This role offers development opportunities in the local insurance sector and a supportive team in Gauteng.

Qualifications

• Experience in policy administration or admin support in insurance is preferred.
• Familiarity with insurance terminology and policy structures is a plus.
• Strong organizational skills and attention to detail are essential.
• Proficiency in word processing and spreadsheet software is expected.
• Good communication and interpersonal skills are required.
• Ability to manage multiple tasks and prioritize workloads.

Responsibilities

• Process new insurance policy applications with complete and accurate documentation.
• Manage endorsements, changes, and renewals in a timely manner.
• Respond to client inquiries regarding policy details, coverage, and billing.
• Maintain up-to-date policyholder records in the database.
• Liaise with sales teams and underwriters to resolve policy issues.
• Assist with the preparation of policy documents and administrative correspondence.

Skills

Policy administration

Organizational skills

Office software

Communication

Multitasking

Interpersonal skills

Tools

Microsoft Word

Microsoft Excel

Database systems

Job description

Placements24 is seeking an Insurance Policy Administrator in Soweto to manage policy issuance, endorsements, and renewals, ensuring accurate client records and smooth administration.

You will work with the sales team and clients to handle inquiries and process administrative tasks efficiently, contributing to customer service quality. This role offers development opportunities in the local insurance sector and a supportive team in Gauteng.