Installation Support Specialist: Scheduling & Service

Tracker South Africa; Gqeberha; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Job summary

A leading technology company seeks an Installation Support Administrator for their Customer Service Department in Gqeberha. This role includes scheduling Tracker unit fitments, managing customer queries, and maintaining high service standards in a pressurized environment. Ideal candidates will have Matric, contact centre experience, and strong communication skills. Benefits include medical aid and provident fund.

Qualifications

• Matric with at least 1 year Contact Centre experience.
• Bilingual (English and Afrikaans) advantageous.
• Excellent typing and accurate data capturing skills.

Responsibilities

• Scheduling Fitments of Tracker units.
• Manage scheduling system to ensure technicians are booked efficiently.
• Assisting walk in customers.

Skills

Scheduling

Data capturing

Communication skills

Analytical skills

Time management

Ability to work under pressure

Bilingual (English and Afrikaans)

Education

Matric

Job description

A leading technology company seeks an Installation Support Administrator for their Customer Service Department in Gqeberha. This role includes scheduling Tracker unit fitments, managing customer queries, and maintaining high service standards in a pressurized environment. Ideal candidates will have Matric, contact centre experience, and strong communication skills. Benefits include medical aid and provident fund.