Inside Sales Specialist: Cables and Customer Support

Express Employment Professionals Midrand; Gauteng; On-site; ZAR 180,000 - 260,000; Full time

Job summary

Express Employment Professionals Midrand is seeking a customer-focused professional to support sales and service delivery. The role involves handling inquiries, providing product information, and processing orders with timely coordination with warehouse and finance teams.

The ideal candidate will have strong communication, multitasking abilities, and proficiency in Microsoft Office, with additional knowledge of the electrical cable industry considered a plus.

Qualifications

• Strong knowledge of sales processes and customer service principles.
• Desirable knowledge of the electrical cable industry.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Ability to multitask and prioritize tasks effectively.
• Attention to detail and accuracy.
• Proficiency in Word, Excel, Outlook.
• Ability to work independently and as part of a team.

Responsibilities

• Respond to customer inquiries via phone, email, and in-person.
• Provide product information and pricing to customers.
• Process customer orders accurately and coordinate with warehouse and other departments.
• Assist the sales team with generating quotes and proposals.
• Maintain up-to-date customer records and documentation.
• Support inventory management and stock control.
• Collaborate with finance and warehouse to resolve issues.
• Participate in sales meetings and contribute to team objectives.

Skills

Sales processes

Customer service

Communication skills

Time management

Multitasking

Attention to detail

Microsoft Office

Tools

Microsoft Office

Job description

Express Employment Professionals Midrand is seeking a customer-focused professional to support sales and service delivery. The role involves handling inquiries, providing product information, and processing orders with timely coordination with warehouse and finance teams.

The ideal candidate will have strong communication, multitasking abilities, and proficiency in Microsoft Office, with additional knowledge of the electrical cable industry considered a plus.