In-Store Retail Assistant: Customer Service & Merchandising

Clicks Group Limited; Cape Town; On-site; ZAR 89,000 - 140,000; Full time

Job summary

Clicks Group Limited in Cape Town is recruiting for a Permanent, EE-friendly in-store role. You will be responsible for accurately handling POS transactions, scanning merchandise, promoting clubcard memberships and delivering excellent customer service to shoppers.

The position requires basic maths and English at Grade 12 level, with a focus on customer orientation and strong interpersonal skills. You will maintain store standards and help drive promotions and events to enhance sales.

Qualifications

• Desirable Mat hs 50% and English 50% at Grade 12 level.
• Retail/FMCG store operations understanding helpful.
• Desirable: customer-facing experience.

Responsibilities

• Execute all point-of-sale and merchandising activities accurately and efficiently.
• Maintain cash handling accuracy at all times and promote clubcard enrollment.
• Deliver superior customer service and act as a brand ambassador in-store.

Skills

Planning & organizing

Problem solving

Customer orientation

Relating & networking

Following instructions

Delivering results

Working with people

Persuading & influencing

Coping with pressure

Education

Maths (50%)

English (50%)

Job description

Clicks Group Limited in Cape Town is recruiting for a Permanent, EE-friendly in-store role. You will be responsible for accurately handling POS transactions, scanning merchandise, promoting clubcard memberships and delivering excellent customer service to shoppers.

The position requires basic maths and English at Grade 12 level, with a focus on customer orientation and strong interpersonal skills. You will maintain store standards and help drive promotions and events to enhance sales.