Retail Cashier & Customer Experience Champion

Clicks Group Limited; Rustenburg; On-site; ZAR 223,200 - 279,000; Full time

Job summary

A leading retail organization in Rustenburg is seeking a Shop Assistant/Cashier. In this role, you will excel in customer service, manage point of sale operations, and promote the store's clubcard effectively. Ideal candidates will have a background in retail or FMCG, excellent customer orientation, and a commitment to service excellence. This is a permanent position offering opportunities in a dynamic environment.

Qualifications

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment.

Responsibilities

• Execute all operational activities at the point of sale in a timely manner.
• Maintain high levels of accuracy scanning merchandise.
• Promote Clicks' clubcard and enroll new members.
• Deliver superior customer service as a brand ambassador.
• Maintain updated knowledge on products and promotions.

Skills

Planning and organising skills

Problem-solving skills

Strong customer orientation

Relating and networking

Following instructions and procedures

Delivering Results and Meeting Customer Expectations

Working with people

Persuading and Influencing

Coping with Pressures and Setbacks

Education

Grade 12 Maths 50% and English 50%

Job description

A leading retail organization in Rustenburg is seeking a Shop Assistant/Cashier. In this role, you will excel in customer service, manage point of sale operations, and promote the store's clubcard effectively. Ideal candidates will have a background in retail or FMCG, excellent customer orientation, and a commitment to service excellence. This is a permanent position offering opportunities in a dynamic environment.