Hybrid Senior Private Banking Relationship Manager

Standard Bank Group

Wes-Kaap

Hybrid

ZAR 900,000 - 1,200,000

Full time

5 days ago

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Benefits offered by this job

Highly competitive salary with bonuses

Hybrid work arrangement

Executive health benefits

Professional development budget

Job summary

Standard Bank Group in Stellenbosch is seeking an experienced Client Relationship Manager to nurture and expand relationships with key clients. This senior role focuses on understanding client objectives and aligning our services to drive success in a hybrid work setting.

You will act as a trusted advisor, overseeing client projects, resolving escalations, and identifying upsell opportunities. A Bachelor's degree and CRM experience are required, with a strong emphasis on communication and

Qualifications

Bachelor's degree in Business Administration or related field.
Proven track record in client relationship management or account management.
Excellent communication, presentation and negotiation skills.
Experience with CRM software and client management tools.
Strong understanding of business processes and client service principles.

Responsibilities

Develop and maintain strong, long-lasting relationships with key clients.
Understand client needs and business objectives to provide tailored solutions.
Oversee client projects and ensure timely delivery of services.
Identify opportunities for upselling and cross-selling within existing accounts.
Serve as the main point of contact for client escalations and issue resolution.