Hybrid Senior Business Analyst: Drive Process Optimization

Placements24; Klerksdorp; Hybrid; ZAR 550,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Medical aid & provident fund

Generous annual leave

Professional development

Job summary

Placements24 in Klerksdorp, North West, seeks a Senior Business Analyst to bridge business needs and technology solutions. This hybrid role blends in-office collaboration with remote work, focusing on eliciting requirements, modelling processes, and delivering actionable specifications for system enhancements.

You will engage with multiple departments, drive stakeholder alignment, and support testing and change management with data-driven insights.

Qualifications

• Proven experience as a Senior Business Analyst or a similar role.
• Demonstrated ability in requirements elicitation, analysis, and documentation.
• Strong understanding of business analysis methodologies (e.g., BABOK).
• Experience in creating detailed functional specifications, user stories, and process maps.
• Excellent facilitation, communication, and interpersonal skills.
• Experience working in an Agile/Scrum development environment is a plus.
• Strong analytical and problem-solving abilities with a keen eye for detail.
• Ability to manage multiple priorities and meet deadlines effectively.

Responsibilities

• Elicit, analyze, document, and validate business requirements from stakeholders across various departments.
• Translate business needs into detailed functional and non-functional specifications, user stories, and process flows.
• Facilitate workshops, interviews, and meetings with stakeholders to gather requirements and gain consensus.
• Analyze existing business processes, identify inefficiencies, and propose recommendations for improvement.
• Develop and maintain strong relationships with business stakeholders and project teams.
• Support the development and testing phases by clarifying requirements and validating solutions.
• Assist in change management activities and user training.
• Create comprehensive documentation, including use cases, business process models, and requirements traceability matrices.
• Contribute to project planning and risk assessment activities.
• Stay abreast of industry best practices and emerging trends in business analysis and process improvement.

Skills

Requirements elicitation

BABOK

Agile/Scrum

Facilitation

Stakeholder management

Documentation

Education

Bachelor's degree in Business Admin / IT or related

Tools

Process modelling tools

Job description

Placements24 in Klerksdorp, North West, seeks a Senior Business Analyst to bridge business needs and technology solutions. This hybrid role blends in-office collaboration with remote work, focusing on eliciting requirements, modelling processes, and delivering actionable specifications for system enhancements.

You will engage with multiple departments, drive stakeholder alignment, and support testing and change management with data-driven insights.