Hybrid Retail Operations Lead (Remote + On-Site)

Placements24; Pietermaritzburg; Híbrido; ZAR 180.000 - 260.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Performance incentives

Hybrid role

Training & development

Supportive culture

Descripción de la vacante

Placements24 is seeking a Retail Operations Supervisor for its Pietermaritzburg, KwaZulu-Natal, ZA operations. The role blends remote admin with on-site supervision to optimize store performance and customer service. You will lead staff, manage schedules, and ensure inventory accuracy while upholding company standards.

The ideal candidate has 3+ years in retail ops, proven leadership, strong inventory controls, and excellent communication to drive team success and revenue growth.

Formación

• Minimum 3 years in retail operations with leadership exposure.
• Strong inventory and loss-prevention understanding.
• Excellent communication and customer service focus.

Responsabilidades

• Supervise daily store operations ensuring efficiency and standards.
• Schedule staff coverage and monitor performance.
• Oversee inventory, receiving, stock control, and loss prevention.
• Uphold high customer service levels and store cleanliness.
• Track sales and implement revenue strategies; report to management.
• Coordinate training on procedures and service standards.
• Handle customer inquiries and resolve issues promptly.
• Ensure health, safety, and security compliance in-store.
• Provide performance reports to store management.

Conocimientos

Retail operations

Supervisory experience

Inventory control

Customer service

POS systems

Communication

Team motivation

Herramientas

POS software

Descripción del empleo

Placements24 is seeking a Retail Operations Supervisor for its Pietermaritzburg, KwaZulu-Natal, ZA operations. The role blends remote admin with on-site supervision to optimize store performance and customer service. You will lead staff, manage schedules, and ensure inventory accuracy while upholding company standards.

The ideal candidate has 3+ years in retail ops, proven leadership, strong inventory controls, and excellent communication to drive team success and revenue growth.