Remote-First Retail Operations Lead

Placements24; Pietermaritzburg; Hybrid; ZAR 420,000 - 540,000; Full time

Benefits offered by this job

Competitive salary

Flexible remote work

Health, dental, vision insurance

Generous paid time off

Professional development

Job summary

Placements24 client is seeking a proactive Retail Operations Specialist to join their remote-first team based in Pietermaritzburg. This role oversees operational aspects of the retail business, ensuring smooth customer experiences and efficient workflow across channels.

You will analyze data, identify improvements, implement solutions to boost productivity and profitability, manage inventory and logistics, and coordinate with sales, marketing and support teams.

Qualifications

• Strong analytical skills and data interpretation to drive decisions.
• Excellent organizational and project management abilities.
• Strong communication and interpersonal skills for remote collaboration.

Responsibilities

• Analyze operational data and performance metrics to identify trends and improvements.
• Develop and implement operational procedures to enhance efficiency and reduce costs.
• Coordinate with sales, marketing, and customer support to ensure alignment of retail strategies.
• Manage inventory levels and logistics to meet demand and minimize carrying costs.
• Prepare regular reports on operational performance for senior management.
• Ensure compliance with company policies and relevant industry regulations.

Skills

Analytical skills

Organizational skills

Communication

Remote collaboration

Education

Bachelor's degree in Business Administration

Operations Management

Tools

Inventory management systems

Operational software

Job description

Placements24 client is seeking a proactive Retail Operations Specialist to join their remote-first team based in Pietermaritzburg. This role oversees operational aspects of the retail business, ensuring smooth customer experiences and efficient workflow across channels.

You will analyze data, identify improvements, implement solutions to boost productivity and profitability, manage inventory and logistics, and coordinate with sales, marketing and support teams.