Hybrid Retail Operations Lead | Improve Efficiency & Growth

Placements24; Kempton Park; Hybrid; ZAR 520,000 - 750,000; Full time

Benefits offered by this job

Performance bonuses

Medical aid

Retirement benefits

Hybrid work

Employee discounts

Annual leave

Job summary

Placements24 seeks an experienced Operations Manager to oversee day-to-day facilities operations in Tembisa, Gauteng. This hybrid role blends on-site leadership with remote strategic planning to optimize efficiency and service delivery.

You will manage staffing, budgets, KPIs, and cross-functional collaboration, ensuring safety standards and cost control while driving continuous improvement in a hybrid work environment.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or related field.
• Minimum 4 years of proven experience in operations management, preferably retail.
• Strong understanding of operational processes, supply chain, and inventory control.
• Excellent leadership, team management, and communication skills.
• Proficiency in using operational management software and MS Office Suite.
• Data-driven decision making and budget management experience.

Responsibilities

• Oversee and manage all aspects of daily operations, including staffing, inventory, logistics, and customer service.
• Develop and implement operational strategies to enhance efficiency, productivity, and profitability.
• Monitor KPIs and implement corrective actions as needed.
• Manage and motivate a team of operational staff, providing guidance and feedback.
• Ensure compliance with company policies, safety regulations, and best practices.
• Collaborate with other departments to align operations with business goals.
• Identify opportunities for process improvement and implement solutions.
• Manage operational budgets and control costs.

Skills

Leadership

Operations Mgmt

Retail experience

Budgeting

Data analysis

Communication

Education

Bachelor's degree in Business Administration

Tools

MS Office

Operations software

Job description

Placements24 seeks an experienced Operations Manager to oversee day-to-day facilities operations in Tembisa, Gauteng. This hybrid role blends on-site leadership with remote strategic planning to optimize efficiency and service delivery.

You will manage staffing, budgets, KPIs, and cross-functional collaboration, ensuring safety standards and cost control while driving continuous improvement in a hybrid work environment.