Hybrid Retail Operations Leader

Placements24; Pretoria; Hybrid; ZAR 360,000 - 520,000; Full time

Benefits offered by this job

Hybrid work flexibility

Competitive salary

Employee discount program

Opportunities for advancement

Job summary

Placements24 in Pretoria, Gauteng is seeking a dedicated Retail Operations Supervisor to oversee day-to-day store activities and support the Store Manager. The role focuses on stock management, policy compliance, and driving team efficiency to ensure a smooth customer journey.

The successful candidate will have a strong operational background, excellent organizational skills, and the ability to lead a retail team in a fast-paced environment. Hybrid work flexibility is offered.

Qualifications

• Proven experience in retail operations and supervision.
• Strong knowledge of inventory management, stock control and loss prevention.
• Excellent organizational and time-management skills.
• Proficiency with POS systems and inventory software.
• Effective communication and leadership capabilities.
• Ability to thrive in a fast-paced retail environment.
• Detail-oriented with proactive problem-solving.
• Willingness to work varied shifts, including weekends and holidays.

Responsibilities

• Supervise daily store operations and ensure policy adherence.
• Assist Store Manager to achieve sales and operational targets.
• Oversee inventory processes including stocktakes, receiving and dispatch.
• Maintain stock control measures to minimize shrinkage.
• Ensure health, safety, and security regulations compliance.
• Manage staff schedules and provide operational guidance.
• Monitor store presentation, cleanliness and organization.
• Process customer transactions, returns and exchanges efficiently.
• Regularly check store equipment and fixtures and report issues.
• Support implementation of new operational initiatives and technologies.

Skills

Retail operations experience

Stock control

Organizational skills

POS systems

Leadership abilities

Communication skills

Adaptability

Detail-oriented

Shift flexibility

Education

High school diploma or equivalent

Diploma in Retail Management or Business Administration

Tools

Inventory management software

POS software

Job description

Placements24 in Pretoria, Gauteng is seeking a dedicated Retail Operations Supervisor to oversee day-to-day store activities and support the Store Manager. The role focuses on stock management, policy compliance, and driving team efficiency to ensure a smooth customer journey.

The successful candidate will have a strong operational background, excellent organizational skills, and the ability to lead a retail team in a fast-paced environment. Hybrid work flexibility is offered.