Hybrid Resort Operations Manager

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 560,000 - 860,000; Full time

Benefits offered by this job

Hybrid work arrangement

Accommodation and meal allowances

Access to recreational facilities

Job summary

Placements24 is seeking an experienced Leisure & Hospitality Manager to oversee operations near Nelspruit. The role combines on-site supervision with a strategic hybrid work model to deliver exceptional guest experiences across accommodation, F&B, and recreation.

The ideal candidate will have a Bachelor’s degree in Hospitality Management (or related field), 5+ years in hospitality operations, strong budget control, and proven leadership of diverse teams.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of progressive experience in hospitality or leisure operations management.
• Proven ability to lead and motivate diverse teams.
• Strong understanding of financial management, budgeting, and cost control.
• Excellent customer service and problem-solving skills.
• Experience with property management systems (PMS) and relevant hospitality software.

Responsibilities

• Oversee the day-to-day operations of various leisure and hospitality departments (e.g., accommodation, food & beverage, recreation).
• Develop and implement service standards to ensure exceptional guest satisfaction.
• Manage staff performance, training, and development across all operational teams.
• Control departmental budgets, manage inventory, and optimize resource allocation.
• Implement marketing and promotional strategies to attract and retain guests.
• Ensure compliance with health, safety, and hygiene regulations across the facility.

Skills

Leadership

Staff development

Financial management

Customer service

Education

Bachelor's degree in Hospitality Management, Business Administration, or a related field

Tools

PMS

Hospitality software

Job description

Placements24 is seeking an experienced Leisure & Hospitality Manager to oversee operations near Nelspruit. The role combines on-site supervision with a strategic hybrid work model to deliver exceptional guest experiences across accommodation, F&B, and recreation.

The ideal candidate will have a Bachelor’s degree in Hospitality Management (or related field), 5+ years in hospitality operations, strong budget control, and proven leadership of diverse teams.