Hybrid Operations Manager — Digital Transformation

Placements24; Sandton; Hybrid; ZAR 900,000 - 1,400,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

Professional development

Hybrid work model

Paid time off

Wellness initiatives

Job summary

Placements24 seeks an Operations Manager focused on Digital Transformation for its Sandton office. You will drive digital strategies, optimize processes, and manage transformation projects across technology and business teams, blending business needs with scalable tech solutions.

In a hybrid role, you will supervise delivery, train staff on new tools, monitor risks, report milestones to senior leadership, and ensure compliance with regulatory standards.

Qualifications

• Bachelor's degree in IT, business administration, or operations management.
• 6+ years in operations management with digital transformation focus.
• Proven project management and change-management experience.
• Strong communication and stakeholder management skills.

Responsibilities

• Manage and drive digital transformation initiatives within the operations department.
• Collaborate with IT and business stakeholders to define project scope, requirements, and timelines.
• Oversee the implementation of new digital tools, platforms, and processes.
• Analyze existing operational workflows to identify automation and optimization opportunities.
• Develop and deliver training materials for new digital solutions.
• Monitor project progress, identify risks, and implement mitigation strategies.
• Ensure digital transformations align with regulatory requirements and company policies.
• Measure the impact of digital initiatives on efficiency and customer satisfaction.
• Facilitate change management processes to ensure smooth adoption of new technologies.
• Report on project status, milestones, and outcomes to senior management.

Skills

Digital transformation

Project management

Stakeholder management

Cloud computing & data analytics

Change management

Education

Bachelor's degree in IT / Business / Ops Mgmt

Job description

Placements24 seeks an Operations Manager focused on Digital Transformation for its Sandton office. You will drive digital strategies, optimize processes, and manage transformation projects across technology and business teams, blending business needs with scalable tech solutions.

In a hybrid role, you will supervise delivery, train staff on new tools, monitor risks, report milestones to senior leadership, and ensure compliance with regulatory standards.