Hybrid NOC Supervisor: Lead Real-Time Network Ops

Placements24; Randburg; Hybrid; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Retirement fund

Paid time off

Professional development

Job summary

Placements24 is seeking an experienced Network Operations Center (NOC) Supervisor to lead a team in Randburg, Gauteng. This hybrid role oversees real-time monitoring, incident response, and SLA adherence, coordinating with engineering and support teams.

The ideal candidate has 5+ years in network operations, 2+ years in a supervisory role, and proficiency with SolarWinds, Nagios, and PRTG, plus TCP/IP, BGP, OSPF and MPLS. A bachelor's degree or equivalent experience is required.

Qualifications

• Bachelor's degree in CS/IT or equivalent work experience.
• 5+ years in network operations or related IT infra role.
• 2+ years in a supervisory role within a NOC.
• Experience with SolarWinds, Nagios, PRTG and ticketing systems.
• Strong leadership and communication skills.

Responsibilities

• Supervise and manage the NOC team, providing guidance and feedback.
• Oversee real-time monitoring of network performance and security.
• Lead incident response, fault diagnosis, escalation and resolution.
• Ensure adherence to SLAs and change control processes.
• Develop NOC runbooks, SOPs, and documentation.
• Collaborate with engineering, field ops and customer support.

Skills

Leadership

NOC operations

TCP/IP

Education

Bachelor's degree in Computer Science or IT

Tools

SolarWinds

Nagios

PRTG

Job description

Placements24 is seeking an experienced Network Operations Center (NOC) Supervisor to lead a team in Randburg, Gauteng. This hybrid role oversees real-time monitoring, incident response, and SLA adherence, coordinating with engineering and support teams.

The ideal candidate has 5+ years in network operations, 2+ years in a supervisory role, and proficiency with SolarWinds, Nagios, and PRTG, plus TCP/IP, BGP, OSPF and MPLS. A bachelor's degree or equivalent experience is required.