Hybrid IT Support Trainee | Training & Career Growth

Placements24; Sandton; Hybrid; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Hybrid work arrangement

Comprehensive training

Job summary

Placements24 in Sandton is seeking tech-savvy Graduate Trainees to join the IT Support Specialist team. You will provide technical assistance, troubleshoot hardware and software issues, and help maintain IT operations in a hybrid in-office/remote setup.

Ideal candidates have a recent IT degree, strong problem-solving and communication skills, and a passion for technology. This entry-point role offers training and potential career growth within Sandton.

Qualifications

• Degree or diploma in Information Technology, Computer Science, or related field.
• Fundamental understanding of hardware, OS (Windows, macOS), and common software.
• Strong problem-solving and analytical skills.
• Excellent customer service and communication skills (in-person & remote).
• Ability to work effectively in a hybrid environment and manage time.

Responsibilities

• Provide first-level technical support to end-users via phone, email, and remote tools.
• Troubleshoot hardware, software, and network issues.
• Install, configure, and maintain computer hardware, software, and peripherals.
• Assist in IT inventory and asset tracking.
• Document issues and resolutions in a knowledge base.

Skills

Problem-solving

Customer service

Communication

Hybrid work adaptability

Education

IT-related degree or diploma

Job description

Placements24 in Sandton is seeking tech-savvy Graduate Trainees to join the IT Support Specialist team. You will provide technical assistance, troubleshoot hardware and software issues, and help maintain IT operations in a hybrid in-office/remote setup.

Ideal candidates have a recent IT degree, strong problem-solving and communication skills, and a passion for technology. This entry-point role offers training and potential career growth within Sandton.