Hybrid Client Success & Relations Specialist

Placements24; Benoni; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Hybrid work arrangement

Competitive salary

Health and wellness benefits

Professional development and career成长

Job summary

Placements24 in Benoni is seeking a polished Client Relations Representative to nurture key client relationships and ensure high levels of satisfaction. This hybrid role balances remote coordination with on-site collaboration to deliver seamless service.

You will manage client inquiries, coordinate with internal teams, and document interactions in the CRM, contributing to client retention and business growth within a supportive team.

Qualifications

• Experience in client relations, account management, or customer success.
• Strong communication and interpersonal abilities.
• Proficient with CRM systems and MS Office.

Responsibilities

• Serve as primary contact for assigned clients and maintain relationships.
• Address inquiries and requests promptly and professionally.
• Collaborate with internal teams to meet client needs and expectations.
• Document client interactions and resolutions in the CRM system.

Skills

Client relations

Account management

Customer success

CRM software

Microsoft Office

Tools

CRM software

Microsoft Office

Job description

Placements24 in Benoni is seeking a polished Client Relations Representative to nurture key client relationships and ensure high levels of satisfaction. This hybrid role balances remote coordination with on-site collaboration to deliver seamless service.

You will manage client inquiries, coordinate with internal teams, and document interactions in the CRM, contributing to client retention and business growth within a supportive team.