Hybrid Insurance Claims Administrator — Polokwane

Placements24; Polokwane; Hybrid; ZAR 150,000 - 230,000; Full time

Benefits offered by this job

Medical aid

Retirement fund contributions

Hybrid work model

Paid time off

Professional development opportunities

Career growth potential

Job summary

Placements24 is seeking a detail-oriented Claims Administrator in Polokwane, Limpopo, to support the claims processing team. The role involves data entry, document management, initial claim triage, and liaising with internal and external parties.

The position offers a hybrid work model with in-office collaboration and remote efficiency, requiring excellent organizational skills and a commitment to timely claims handling in a dynamic insurance environment.

Qualifications

• High school diploma or equivalent required; admin/insurance cert is advantageous.
• Experience in administrative or clerical roles, preferably in insurance.
• Excellent data entry accuracy and attention to detail.
• Strong organizational and time management abilities.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Good written and verbal communication skills.
• Ability to multitask and prioritize workloads.
• Familiarity with claims management systems is a plus.

Responsibilities

• Receive, log, and process new insurance claims accurately and efficiently.
• Maintain detailed and organized claim files (physical and digital).
• Enter claim data into the claims management system with data integrity.
• Request and collect documentation from policyholders and third parties.
• Communicate with policyholders, brokers, and stakeholders for updates.
• Perform initial review of claims to ensure completeness before assignment.

Skills

Data entry

Organizational skills

Communication

Multitasking

Education

High school diploma or equivalent

Certificate or diploma in administration or insurance

Tools

Microsoft Office Suite

Job description

Placements24 is seeking a detail-oriented Claims Administrator in Polokwane, Limpopo, to support the claims processing team. The role involves data entry, document management, initial claim triage, and liaising with internal and external parties.

The position offers a hybrid work model with in-office collaboration and remote efficiency, requiring excellent organizational skills and a commitment to timely claims handling in a dynamic insurance environment.