Hybrid Assistant Store Manager — Retail Team Leader

Placements24; Gauteng; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Placements24 in Gauteng is seeking an Assistant Store Manager for their Tembisa store. The role involves supporting the Store Manager to drive sales, deliver outstanding customer service, and manage daily operations in a fast-paced retail environment.

You will lead and train sales staff, handle inventory and merchandising, and contribute to targets while maintaining store standards. The position requires 3–5 years in retail, including supervisory experience, and a passion for developing a career

Qualifications

• 3–5 years retail experience, including 1–2 years in a supervisory role.
• Strong customer service and sales abilities.
• Excellent communication and interpersonal skills.

Responsibilities

• Assist the Store Manager in all aspects of store operations, including sales, customer service, and staff management.
• Supervise and train sales associates, ensuring they provide excellent customer experiences.
• Contribute to achieving sales targets and store profitability goals.
• Manage inventory, including receiving, stocking, and conducting regular stock counts.
• Ensure the store is well-maintained, visually appealing, and compliant with merchandising standards.
• Handle customer inquiries, complaints, and returns in a professional and timely manner.
• Implement operational procedures and policies accurately.
• Assist with staff scheduling and performance reviews.

Skills

Customer service

Sales skills

Staff supervision

Communication skills

Job description

About the Role Our client is looking for a dynamic and customer-focused Assistant Store Manager to join their team in **Tembisa, Gauteng**. This is an excellent opportunity for an aspiring retail leader to contribute to the success of a well-established brand. You will work closely with the Store Manager to drive sales, ensure exceptional customer service, and manage daily store operations. The ideal candidate is passionate about retail, possesses strong leadership qualities, and thrives in a fast-paced environment. This role offers significant opportunities for growth and development within our client's expanding retail network. You will play a key role in maintaining store standards and motivating the sales floor team. Key Responsibilities

• Assist the Store Manager in all aspects of store operations, including sales, customer service, and staff management.
• Supervise and train sales associates, ensuring they provide excellent customer experiences.
• Contribute to achieving sales targets and store profitability goals.
• Manage inventory, including receiving, stocking, and conducting regular stock counts.
• Ensure the store is well-maintained, visually appealing, and compliant with merchandising standards.
• Handle customer inquiries, complaints, and returns in a professional and timely manner.
• Implement operational procedures and policies accurately.
• Assist with staff scheduling and performance reviews.

Requirements

• Minimum of 3-5 years of experience in retail, with at least 1-2 years in a supervisory or assistant management role.
• Proven customer service and sales skills.
• Excellent communication and interpersonal abilities.
• Ability to work flexible hours, including weekends and holidays, based on business needs in Tembisa, Gauteng.
• Basic understanding of retail operations and inventory management.
• A passion for retail and a desire to develop a career in store management