Human Resources Administrator

IGT Solutions; Wes-Kaap; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading BPO service provider in South Africa is seeking an HR Administrator to provide efficient administrative support to the HR Department. The role requires 2–4 years of experience in HR, strong organizational skills, and proficiency in Microsoft Office. Responsibilities include onboarding, managing exit interviews, and collaborating on HR projects.

Qualifications

• 2–4 years’ experience as an HR Administrator.
• Experience in a BPO environment.
• Ability to work under pressure and meet deadlines.
• Professional, approachable, and well-presented.

Responsibilities

• Provide HR administrative support to the Company and HR Department.
• Collaborate with the HR Manager on various projects.
• Manage onboarding and induction processes.
• Conduct probation reviews and exit interviews.

Skills

Strong administrative and organizational skills

Excellent written and verbal communication skills in English

High attention to detail

Strong problem-solving ability

Education

Diploma in Human Resources or related qualification

Tools

Microsoft Office Suite

Job description

Background on the Company

IGT Solutions is an international organisation established in 1998, with 100% focus on customer experience and is the market leader in the travel and tourism industry. IGT Solutions focuses on providing excellent BPO and IT services and has a global footprint consisting of 25 delivery centers, operating in 13 different countries around the world.

Mode: Work from Office

Purpose of the Role

To provide efficient and effective HR administrative support to the Company and HR Department. This role is primarily operational, with a strong focus on administrative duties. The HR Administrator will also collaborate with the HR Manager on various projects.

Key Roles and Responsibilities

1. General HR and Reporting
2. On boarding and Induction
3. Probation Review Management
4. Terminations and Exit Interviews
5. Engagement
6. Employment Equity (EE)

Minimum Requirements

• Diploma in Human Resources or related qualification.
• 2–4 years’ experience as an HR Administrator.
• Experience in a BPO environment.
• Strong administrative and organizational skills.
• Excellent written and verbal communication skills in English.
• High attention to detail with a strong follow-through.
• Proficiency in Microsoft Office Suite (intermediate Excel is essential for this role).
• Strong problem-solving ability.
• Ability to work under pressure and meet deadlines.
• Professional, approachable, and well-presented.

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.