HubSpot CRM Implementation Architect & Automation Lead

OSA Outsourcing Advantage; South Africa; On-site; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Weekly payments

Weekends off

Growth opportunities

Work with US-based clients

Job summary

OSA Outsourcing Advantage is seeking an experienced HubSpot CRM Implementation Specialist to set up, configure, and optimize our HubSpot CRM and marketing platform across Sales, Marketing, Service, and Operations hubs.

You will build efficient workflows, manage contacts, deals, tickets, pipelines, and custom fields; create email templates, landing pages, forms, and lead capture systems; and train teammates for successful adoption.

Qualifications

• Proven experience implementing, configuring, and managing HubSpot CRM.
• Strong knowledge of HubSpot CRM, Marketing Hub, Sales Hub, Service Hub, ticketing, and automation tools.
• Hands-on experience with CRM customization and data migration.
• Experience creating and managing automated workflows.
• Familiarity with integrations such as Outlook, Gmail, Zapier, and other business applications.
• Experience with reporting, attribution, and revenue operations.
• Strong analytical and problem-solving skills.
• Excellent communication and project management abilities.
• Ability to work independently and manage implementation projects from start to finish.

Responsibilities

• Configure and customize HubSpot CRM to align with business processes and organizational needs.
• Set up and manage contacts, companies, deals, tickets, pipelines, properties, and custom fields.
• Create, configure, and optimize sales and marketing automation workflows.
• Build email templates, landing pages, forms, and lead capture systems.
• Configure reporting dashboards, KPIs, and performance metrics.
• Import, clean, organize, and migrate data from existing systems into HubSpot.
• Set up lead scoring, segmentation, and lifecycle stages.
• Integrate HubSpot with third-party applications and business tools.
• Establish user roles, permissions, and account settings.
• Train team members on HubSpot best practices and effective platform usage.
• Document processes, workflows, system configurations, and best practices.
• Analyze existing processes and recommend improvements to CRM efficiency and marketing performance.
• Support ongoing optimization and troubleshooting of the HubSpot platform.

Skills

CRM implementation

Automation workflows

Data migration

Analytical skills

Communication

Project management

Education

HubSpot Certifications (preferred)

Bachelor / equivalent

Tools

HubSpot CRM

Gmail

Outlook

Zapier

Job description

OSA Outsourcing Advantage is seeking an experienced HubSpot CRM Implementation Specialist to set up, configure, and optimize our HubSpot CRM and marketing platform across Sales, Marketing, Service, and Operations hubs.

You will build efficient workflows, manage contacts, deals, tickets, pipelines, and custom fields; create email templates, landing pages, forms, and lead capture systems; and train teammates for successful adoption.