Hr Manager - Operations

Worldwide Staffing (Pty) Ltd; Gauteng; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Worldwide Staffing (WWS) in Johannesburg Wynberg seeks an HR Manager - Operations to lead site HR activities, ensure compliance and deliver accurate, deadline-driven people processes.

The role focuses on supervising site staff, onboarding, payroll liaison, incident investigations, and regulatory compliance. You will report to the client on operational matters and support disciplinary and grievance procedures under SA Labour Legislation.

Qualifications

• Minimum 5 years HR Operations experience.
• Solid understanding of SA Labour Legislation and TES industry.
• Matric or relevant tertiary qualification.
• Advanced MS Office proficiency.

Responsibilities

• Direct, guide, and manage the performance of the WWS site supervisors to ensure they effectively execute their daily operational duties.
• Plan and manage the request and onboarding of new assignees to ensure client requirements are met. Manage headcounts and, where possible, identify opportunities to increase headcount on the client's site.
• Serve as the primary point of contact for the client on operational matters. Ensure the client is informed of all incidents, accidents, and their outcomes.
• Ensure that all operational documentation is accurately completed, processed, and filed correctly in line with Company policies and procedures.
• Ensure pay slips are delivered, employee queries are resolved timeously, and all employee information is updated and filed correctly.
• Manage the ordering and control of PPE and ensure all employees are in correct PPE before going on shift.
• Arrange transport to facilitate the timely collection of staff when required.
• Lead and manage investigations into all on-site incidents, accidents, and misconduct.
• Draft warnings and formal charges, issue notices, and initiate disciplinary hearings.
• Assist in managing strikes and unprotected strikes with the necessary knowledge and in conjunction with the HR/IR department and Regional Operations.
• Attend to and resolve employee queries and grievances timeously and effectively.
• Prepare and submit weekly reports covering site operations, staff attendance, incidents, disciplinary matters, and IR/HR activities; consolidate this information monthly to support the formal client report.

Skills

HR Operations experience

Labour Legislation knowledge

People management

Communication skills

Problem solving

Education

Matric or relevant tertiary qualification

Tools

MS Office

Job description

Worldwide Staffing (WWS) is seeking for an HR Manager - Operations to join our team in Johannesburg Wynberg. If you thrive on accuracy, deadlines, people's person than this is your opportunity to make a direct impact.

REQUIREMENTS

• Matric or relevant tertiary qualification
• Minimum 5 years HR Operations experience
• Advanced knowledge of South African (SA) Labour Legislation and the Temporary Employment Services (TES) industry
• Computer Literate (MS Office – advanced)
• Excellent communication skills, verbal and written

DUTIES

• Direct, guide, and manage the performance of the WWS site supervisors to ensure they effectively execute their daily operational duties
• Plan and manage the request and onboarding of new assignees to ensure client requirements are met. Manage headcounts and, where possible, identify opportunities to increase headcount on the client's site
• Serve as the primary point of contact for the client on operational matters. Ensure the client is informed of all incidents, accidents, and their outcomes
• Ensure that all operational documentation is accurately completed, processed, and filed correctly in line with Company policies and procedures. This includes, but is not limited to: Fixed Term Contracts, Annexure A Forms, disciplinary records, meeting attendance registers, training registers, and operating license certification
• Ensure pay slips are delivered, employee queries are resolved timeously, and all employee information is updated and filed correctly
• Manage the ordering and control of PPE and ensure all employees are in correct PPE before going on shift
• Arrange transport to facilitate the timely collection of staff when required
• Lead and manage investigations into all on-site incidents, accidents, and misconduct. Ensure thorough evidence gathering is conducted
• Draft warnings and formal charges, issue notices, and initiate disciplinary hearings. Ensure fair and consistent application of the Company's disciplinary code
• Assist in managing strikes and unprotected strikes with the necessary knowledge and in conjunction with the HR/IR department and Regional Operations
• Attend to and resolve employee queries and grievances timeously and effectively
• Prepare and submit weekly reports covering site operations, staff attendance, incidents, disciplinary matters, and IR/HR activities; consolidate this information monthly to support the formal client report, ensuring accuracy, completeness, and adherence to reporting deadlines

CHARACTER TRAITS

• Friendly
• Positive attitude
• Analytical minded and a problem solver
• Ability to deal with pressure
• Self-motivated
• Committed and loyal to the Company, Colleagues and Clients
• Honest
• Punctual