HR Employee Coordinator

Real Hires; South Africa; Remote; ZAR 180,000 - 300,000; Full time

Job summary

Real Hires LLC is seeking an HR Employee Coordinator who cares about people and gets things done. You will support employees from onboarding through offboarding, help resolve workplace concerns, track attendance and performance issues, and ensure timely follow-up for every employee.

If you are organized, approachable, and proactive, this is your chance to make a real difference in people’s work lives. This role offers remote work and a collaborative team environment.

Qualifications

• Experience in HR, employee relations, HR coordination or a similar people-focused role.
• Strong written and spoken English.
• Excellent communication skills and the ability to build trust with employees.
• Ability to handle sensitive information and employee concerns with empathy, professionalism, and confidentiality.
• Strong organizational skills and attention to detail.
• Ability to manage multiple employees, concerns, and follow-ups without losing track of priorities.

Responsibilities

• Keep Employees Supported and Engaged: Check in with new hires on their first day and follow up regularly to see how employees are doing.
• Monitor attendance, engagement, and performance concerns.
• Reach out to employees who need guidance or additional support.
• Keep employee information accurate and updated on the Check-ins Board.

Skills

HR coordination

Employee relations

Onboarding

Offboarding

Communication

English proficiency

Tools

Monday.com

Job description

Great employees deserve great support. Be the person who makes it happen.

When employees feel heard, supported, and valued, they do their best work. But that doesn't happen on its own. It takes someone who listens, solves problems, and makes sure nothing falls through the cracks.

We're looking for an HR Employee Coordinator who cares about people and knows how to get things done. You'll support employees throughout their journey, from onboarding to offboarding, help resolve workplace concerns, track attendance and performance issues, and make sure every employee receives the follow-up they need.

If you're organized, approachable, and proactive, this is your opportunity to make a real difference in people's work lives.

What You'll Do

Keep Employees Supported and Engaged

• Check in with new hires on their first day and follow up regularly to see how employees are doing.
• Monitor attendance, engagement, and performance concerns.
• Reach out to employees who need guidance or additional support.
• Keep employee information accurate and updated on the Check-ins Board.

Listen, Solve Problems, and Follow Through

• Respond to employee concerns about payroll, attendance, and workplace issues.
• Help employees understand expectations and work through challenges.
• Prepare and issue performance improvement plans when needed.
• Escalate serious or unresolved concerns to the HR Manager.
• Track every concern, document action items, and follow through until issues are resolved.

Make Every New Hire Feel Welcome

• Guide new employees through onboarding and keep communication clear throughout the process.
• Ensure new hires complete required documents and system setup.
• Conduct onboarding sessions and Day 1 client contact and check-ins.
• Help employees feel prepared, supported, and ready to succeed from day one.

Make Employee Exits Smooth and Organized

• Coordinate offboarding communication and required documentation.
• Work with HR Admin to ensure system access is removed through the proper process.
• Update employee records, including rehire eligibility and applicable blacklist status.

Keep HR Records Accurate and Organized

• Prepare daily and weekly reports on employee status, concerns, and trends.
• Document employee interactions, action items, and follow-ups in Monday.com.
• Maintain accurate HR records and ensure important updates reach the right people on time.

What You'll Bring

• Experience in HR, employee relations, HR coordination, or a similar people-focused role.
• Strong written and spoken English.
• Excellent communication skills and the ability to build trust with employees.
• The ability to handle sensitive information and employee concerns with empathy, professionalism, and confidentiality.
• Strong organizational skills and attention to detail.
• The ability to manage multiple employees, concerns, and follow-ups without losing track of priorities.
• Experience with onboarding, offboarding, employee engagement, or performance management is a plus.
• Familiarity with Monday.com or similar project management tools is an advantage.
• Good judgment, a proactive mindset, and the ability to work independently.
• A strong sense of ownership—you take responsibility and make sure things get done.

Why You'll Love This Role

• Make a real difference. Help employees feel heard, supported, and valued throughout their journey.
• Take ownership. Play an active role in solving employee concerns and improving the employee experience.
• Work remotely. Collaborate with a team that values communication, accountability, and employee support.
• Grow your HR skills. Gain hands‑on experience across onboarding, employee relations, performance support, and offboarding.
• Be part of a stronger team. Help create a workplace where employees can focus on their work and succeed.

Ready to Make an Impact?

We're looking for someone who doesn't just check boxes but genuinely cares about people and takes action when something needs attention.

Help employees feel supported. Solve problems that matter. Make every interaction count.