Hr Administrator - V&A Waterfront

HotelJobs; South Africa; On-site; ZAR 240,000 - 360,000; Full time

Job summary

HotelJobs is seeking an HR Administrator for a group of fast-food restaurants based at the V&A Waterfront to provide first-line administrative support across the full HR function. The role covers employee master files, IR documentation, recruitment records, and compliance to audit standards.

You will ensure payroll-related documents are filed correctly, maintain HR and statutory calendars, and support audits while coordinating with HR Lead and Payroll Manager in a high-volume, fast-paced

Qualifications

• Grade 12
• Degree or Diploma in HR Management NQF Level 6 or equivalent
• 2-3 years of experience in a similar role
• Attention to Detail
• Organisational & Filing Skills
• Confidentiality & Discretion
• Time Management & Prioritisation
• Written Communication
• IR Administration Knowledge
• Stakeholder Service Orientation
• Systems & Process Compliance
• Resilience Under Pressure
• Team Collaboration

Responsibilities

• Maintain audit-ready employee master files for 900 employees across 30 stores
• File new starter documentation within the defined SLA
• Manage IR documentation and disciplinary records
• Coordinate recruitment administration including interview scheduling and offer letters
• Maintain HR Audit workbook and evidence for compliance
• Support payroll input and BCEA compliance
• Prepare for HR audits and statutory returns
• Produce monthly HR reports and track HR metrics
• Liaise with store managers and external partners (Job Jack)

Skills

Attention to Detail

Organisational & Filing Skills

Confidentiality & Discretion

Time Management & Prioritisation

Written Communication

IR Administration Knowledge

Stakeholder Service Orientation

Systems & Process Compliance

Resilience Under Pressure

Team Collaboration

Education

Degree or Diploma in HR Management (NQF Level 6)

Job description

Group of fast-food Restaurants based in the V&A Waterfront is looking for a HR Administrator to provide first-line administrative support across the full HR function for the group, operating 30 restaurants across the Cape Town, Southern Cape, and Boland regions with approximately 900 employees. The incumbent ensures that employee master files, IR documentation, recruitment records, compliance trackers; and statutory returns are accurately maintained and audit-ready at all times.

Working closely with the HR Lead and Payroll Manager; the HR Administrator is the operational backbone of the HR department; keeping systems current; stores supported; and documentation aligned to HR Audit requirements and South African labour legislation.

Duties

Employee Records & Masterfile Management

• Maintain complete, accurate, and audit-ready employee master files for all 900 employees across 30 stores
• File new starter documentation within agreed SLA
• Ensure ID, contract, induction, and payroll documents are filed correctly in the defined folder structure.

IR Administration

• Log all warnings, hearings, suspensions, and CCMA matters in the IR Tracker
• Prepare and file disciplinary documentation
• Track deadlines and escalated to HR Lead
• Maintain case files in the 05IR and Discipline folder structure.

Recruitment Administration

• Maintain the Recruitment Tracker
• Coordinate interview scheduling
• Process offer letters and pre-employment documentation
• Monitor vacancy-open-days against the 60-day target
• Liaise with Job Jack and store managers.

Compliance & Audit Readiness

• Maintain the HR Audit workbook and POE Binder
• File monthly evidence aligned to KSA questions
• Track store HR visit compliance
• Support preparation for and close-out of HR Audits.

Payroll Support & BCEA Compliance

• Pull weekly hours from Gaap clocks
• Flag 12-hour rest period breaches
• Distribute deviation reports
• Support monthly payroll input
• File signed timesheets and payroll documents.

Statutory & Legislative Returns

• Support annual WSP/ATR submission
• Maintain EE data for EEA2/EEA4 reporting
• Track National Minimum Wage updates
• File COIDA/WCL2 documentation
• Update the Annual Statutory Calendar

HR Operations & Reporting

• Complete daily, weekly, and monthly HR Operations Tracker tasks
• Maintain training stats (Vault/Domo/BI)
• Update bench plan and organogram
• Produce monthly HR reports for HR Lead.

Requirements

• Grade 12
• Degree or Diploma in HR Management NQF Level 6 or equivalent
• At least 2-3 years of experience in a similar role, preferably within an industry handling high volumes.
• Attention to Detail
• Organisational & Filing Skills
• Confidentiality & Discretion
• Time Management & Prioritisation
• Written Communication
• IR Administration Knowledge
• Stakeholder Service Orientation
• Systems & Process Compliance
• Resilience Under Pressure
• Team Collaboration