Housekeeping Supervisor

Arch Staffing SA; Boksburg; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Arch Staffing SA is seeking a dedicated housekeeping supervisor to oversee daily operations, train staff, and maintain inventory while ensuring the highest cleanliness standards across guest areas and back-of-house spaces.

You will lead a team, conduct inspections, develop schedules, and collaborate with other departments to meet hotel objectives and guest satisfaction.

Qualifications

• Experience in housekeeping with supervisory experience preferred.
• Strong leadership and team management skills.
• Excellent attention to detail and organizational abilities.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Good verbal and written communication.
• Knowledge of cleaning techniques and products.
• Flexibility to work weekends and holidays as needed.

Responsibilities

• Supervise and coordinate housekeeping staff to ensure efficient cleaning services.
• Conduct inspections of guest rooms, public areas, and back-of-house spaces to ensure cleanliness standards.
• Train new employees on cleaning procedures and safety protocols.
• Develop cleaning schedules and checklists to optimize workflow.
• Address guest complaints or issues related to housekeeping promptly.
• Monitor inventory levels of cleaning supplies and equipment, placing orders as necessary.
• Ensure adherence to health and safety regulations within the housekeeping department.
• Collaborate with other departments to meet operational goals and enhance guest satisfaction.

Skills

Leadership

Communication

Attention to detail

Organizational skills

Training staff

Cleaning knowledge

Job description

We are seeking a dedicated and detail-oriented individual to oversee the housekeeping team and ensure the highest standards of cleanliness and organization within the facility. The ideal candidate will be responsible for managing daily housekeeping operations, training and supervising staff, and maintaining inventory of cleaning supplies and equipment.

Key Responsibilities:

• Supervise and coordinate the activities of housekeeping staff to ensure efficient and effective cleaning services.
• Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure compliance with cleanliness standards.
• Train new employees on cleaning procedures and safety protocols.
• Develop and implement cleaning schedules and checklists to optimize workflow.
• Address and resolve any guest complaints or issues related to housekeeping services promptly.
• Monitor inventory levels of cleaning supplies and equipment, placing orders as necessary.
• Ensure adherence to health and safety regulations within the housekeeping department.
• Collaborate with other departments to meet overall operational goals and enhance guest satisfaction.

Qualifications:

• Proven experience in housekeeping or a related field, with previous supervisory experience preferred.
• Strong leadership and team management skills.
• Excellent attention to detail and organizational abilities.
• Ability to work in a fast-paced environment and manage multiple tasks effectively.
• Good communication skills, both verbal and written.
• Knowledge of cleaning techniques and products.
• Flexibility to work various shifts, including weekends and holidays as needed.