Assistant Manager, Houskeeping

University Support Services, LLC; George; On-site; ZAR 180,000 - 300,000; Full time

Job summary

St. George’s University is seeking a full-time Assistant Manager, Housekeeping to support the management, coordination, and supervision of custodial operations across campus facilities.

The role focuses on maintaining a clean, safe, and well-maintained environment for students, faculty, staff, and visitors. Responsibilities include planning and supervising daily operations, training staff, scheduling, inspections, and maintaining records.

Qualifications

• Associate’s degree or equivalent required; in Facilities Management or related field preferred.
• 3–5 years of housekeeping or custodial experience, with 1–2 years in a supervisory or leadership role; university/institutional setting preferred.

Responsibilities

• Assist in planning, organizing, and supervising daily housekeeping operations across campus facilities.
• Lead, train, and support a team of housekeeping staff; provide guidance and performance feedback.
• Develop work schedules and assign tasks to ensure coverage and efficient workflow.
• Conduct regular inspections of facilities to ensure cleaning standards and safety protocols are met.
• Assist with hiring, onboarding, and training of new custodial staff.
• Maintain records of attendance, training, inspections, and supply usage.
• Monitor inventory of cleaning supplies and equipment; coordinate purchasing and vendor relations.
• Respond to service requests and resolve issues in a timely and professional manner.
• Ensure adherence to university policies and OSHA and other regulatory standards.
• Collaborate with Facilities, Housing, Events, etc. for special projects and events.
• Provide leadership in the absence of the Housekeeping Manager.

Skills

Leadership

Team management

Communication

Organizational skills

OSHA safety standards

Microsoft Office

Facilities management software

Education

Associate’s degree or equivalent in Facilities Management or related field

Tools

Work order software

Facilities management software

Job description

Assistant Manager, Houskeeping

St. George’s University invites applicants for a full-time Assistant Manager, Housekeeping in the Housekeeping department.

Job description

The Assistant Manager of the Housekeeping Department supports the management, coordination, and supervision of custodial operations across campus facilities. This role ensures a clean, safe, and well-maintained environment for students, faculty, staff, and visitors, while promoting efficiency, quality service, and compliance with university standards and safety regulations.

Key Responsibilities

• Assist in planning, organizing, and supervising daily housekeeping operations across academic buildings, residence halls, common areas and offices.
• Lead, train, and support a team of housekeeping staff; provide guidance, coaching, and performance feedback.
• Develop work schedules and assign tasks to ensure coverage and efficient workflow.
• Conduct regular inspections of facilities to ensure cleaning standards and safety protocols are met.
• Assist with hiring, onboarding, and training of new custodial staff.
• Maintain accurate records of attendance, training, inspections, and supply usage.
• Monitor inventory of cleaning supplies and equipment; coordinate purchasing and vendor relations.
• Respond to service requests and resolve issues or complaints in a timely and professional manner.
• Ensure adherence to university policies and procedures as well as OSHA and other regulatory standards.
• Collaborate with other departments (Facilities, Housing, Events, etc.) for special projects and university events.
• Provide leadership in the absence of the Housekeeping Manager.

Qualifications

Education & Experience

• Associate’s degree or equivalent required; in Facilities Management or related field preferred.
• Minimum 3-5 years of housekeeping or custodial experience, with at least 1-2 years in a supervisory or leadership role; experience in a university or institutional setting is strongly preferred.

Skills & Competencies

• Strong leadership and team management abilities.
• Knowledge of cleaning techniques, materials, equipment, and OSHA safety standards.
• Excellent organizational and time-management skills.
• Effective verbal and written communication skills.
• Proficient in Microsoft Office Suite and experience with work order or facilities management software.
• Ability to handle multiple priorities in a fast-paced environment.
• Professional demeanor with a commitment to high-quality service.

Work Environment

• Work is performed in office and campus environments, including residence halls, classrooms, and administrative buildings.
• Must be able to stand, walk, and inspect facilities regularly.
• May involve some evening, weekend, or holiday work during peak times or emergencies.
• Ability to lift and move objects up to 50 lbs may be required.