Hotel Housekeeping and Sanitation Supervisor - Stellenbosch Resort

Placements24; Stellenbosch; Hybride; ZAR 180 000 - 320 000; Plein temps

Résumé du poste

Placements24 represents a luxury resort in Stellenbosch seeking a Hotel Housekeeping and Sanitation Supervisor. The role focuses on maintaining guest rooms, public areas, and back-of-house facilities to the highest cleanliness and hygiene standards.

You will lead the housekeeping team, implement cleaning schedules, conduct quality checks, and ensure guest satisfaction. The ideal candidate has strong leadership, attention to detail, and experience with hotel sanitation protocols, with willingness

Qualifications

• Minimum of 3 years in hotel housekeeping management or supervision.
• Knowledge of hotel cleaning standards, sanitation practices, and safety protocols.
• Excellent leadership, communication, and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to train and motivate a diverse team.
• Keen eye for detail and commitment to guest service.
• Familiarity with hotel PMS is a plus.
• Willingness to work flexible hours, including weekends and holidays.
• Must be located in or able to commute to Stellenbosch, Western Cape.
• Hospitality management qualification is advantageous.

Responsabilités

• Supervise and direct daily housekeeping and sanitation activities.
• Develop and implement detailed cleaning schedules for rooms and public areas.
• Conduct regular inspections to ensure cleanliness and hygiene standards.
• Manage inventory of linens, supplies, amenities, and equipment.
• Train new housekeeping staff on procedures and safety.
• Oversee laundry operations and maintain high linen standards.
• Maintain records of room status, cleaning activities, and inventory.
• Enforce health and safety regulations within the department.
• Schedule staff to meet operational demands and maintain service quality.

Connaissances

Leadership

Communication

Time management

Staff training

Detail-oriented

Formation

Hospitality management

Outils

PMS familiarity

Description du poste

About the Role

Our client, a luxury resort located in the picturesque town of Stellenbosch, Western Cape , is seeking a highly organized and detail-oriented Hotel Housekeeping and Sanitation Supervisor . This role is pivotal in ensuring that all guest rooms, public areas, and back-of-house facilities are maintained to the highest standards of cleanliness, hygiene, and presentation. The ideal candidate will have a strong background in hotel housekeeping management, possess excellent leadership skills, and demonstrate a thorough understanding of sanitation protocols. You will be responsible for managing the housekeeping team, overseeing daily operations, conducting quality checks, and ensuring guest satisfaction through immaculate environments. This is a superb opportunity to join a premier establishment in the beautiful Stellenbosch region.

Key Responsibilities

• Supervise and direct the daily activities of the housekeeping and sanitation team.
• Develop and implement detailed cleaning schedules and standards for all guest rooms, suites, and public areas.
• Conduct regular inspections of guest rooms and public spaces to ensure compliance with cleanliness and hygiene standards.
• Manage the inventory of linens, cleaning supplies, guest amenities, and equipment, ensuring adequate stock levels.
• Train new housekeeping staff on proper cleaning techniques, safety procedures, and resort standards.
• Address guest concerns and requests related to housekeeping and sanitation promptly and professionally.
• Ensure efficient scheduling of staff to meet operational demands and maintain service quality.
• Oversee the laundry operations, ensuring linens and uniforms are cleaned and maintained to a high standard.
• Implement and enforce health and safety regulations within the housekeeping department.
• Maintain accurate records of room status, cleaning activities, and inventory.

Requirements

• Minimum of 3 years of experience in hotel housekeeping management or supervision.
• Proven knowledge of hotel cleaning standards, sanitation practices, and safety protocols.
• Excellent leadership, communication, and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to train and motivate a diverse team.
• A keen eye for detail and a commitment to excellence in guest service.
• Familiarity with hotel property management systems (PMS) is a plus.
• Must be able to work flexible hours, including weekends and holidays, as the hospitality industry demands.
• Must be located in or able to commute to Stellenbosch, Western Cape.
• A qualification in Hospitality Management or a related field is an advantage.

Benefits

Our client offers a competitive salary and benefits package for this important role in Stellenbosch . Employees will benefit from working within a prestigious resort environment and have opportunities for professional growth and career advancement within the hospitality sector. The resort provides ongoing training and development programs. You will be part of a team dedicated to providing exceptional guest experiences. Enjoy the beautiful surroundings of the Cape Winelands while contributing to the success of a leading luxury establishment. We offer a supportive work environment and the chance to make a real difference to our guests' stays.