Hotel General Manager.

HotelJobs; Magaliesburg; On-site; ZAR 1,200,000 - 1,900,000; Full time

Benefits offered by this job

Accommodation

Job summary

HotelJobs in Magaliesburg is seeking a General Manager for Ultra Luxury 5* boutique operations. The role requires 6–7 years in a GM position at a 5-star hotel, proven leadership across all departments, and exceptional staff and guest relations.

The candidate should be computer literate (Grade 12) with Opera and Micros experience and hold a hospitality degree/diploma if possible. The GM will oversee day-to-day operations, drive guest satisfaction, manage HR paperwork, uphold policies, and lead by

Qualifications

• 6 to 7 years of experience in a GM role at a 5-star hotel.
• Experience managing all hotel departments.
• Strong staff and guest relations skills.
• Computer literacy and Grade 12.
• Experience with Opera and Micros PMS.
• Formal hospitality qualification preferable.
• Contactable references required.

Responsibilities

• Manage all hotel departments to achieve customer satisfaction.
• Provide effective leadership across all outlets.
• Plan and manage day-to-day operations.
• Drive hotel goals and guest acquisition/retention.
• Oversee HR paperwork for the hotel.
• Implement company policies and controls.
• Lead, train, and motivate staff.
• Stand in as Acting GM when needed.

Skills

Staff and guest relations

Multitasking

Organizational skills

Attention to detail

Leadership by example

Problem solving

Education

Grade 12

Hospitality degree/diploma

Tools

Opera

Micros

Job description

General Manager. Ultra Luxury exquisite 5* Boutique Hotel - Magaliesburg Requirements:

Requirements

• 6 to 7 years experience in a GM position in a 5 Star Hotel.
• Management of all Hotel departments.
• Exceptional skills in staff and guest relations
• Ability to multitask, adapt to changing business needs, and think critically
• Strong organizational and time management skills
• High attention to detail
• Sound employment history with contactable references.
• Strong hands on leader - who leads by example
• Grade 12 and be computer literate
• Previous experience on Opera and Micros
• Formal hospitality degree/diploma preferable

Responsibilities

• Be responsible for the management of all Hotel departments - in such a manner that customer satisfaction is achieved.
• Effective leadership, manage and oversee all departments within the hotel
• Plan and manage the day to day operations effectively
• Drive the broader goals of the hotel in relation to all outlets mentioned above
• To ensure consistent acquisition and maintenance of guests
• The managing of Human Resources paperwork for the entire hotel
• Ensure the required policies, procedures and administrative systems and controls are in place
• Day to day guest interaction to receive feedback and actively implement necessary action
• Overseeing and assisting in departmental stock takesAdherence to all company practices
• Leading; training and motivating the team
• Drive the hotel’s quality plan and implement all required standards
• To stand in and perform the duties of an Acting General Manager in the absence of the General Manager

Salary: includes accommodation.