Hotel Cleanliness Expert_SA

Protea Hotels by Marriott®; Cape Town; On-site; ZAR 150,000 - 190,000; Full time

Job summary

Protea Hotels by Marriott® in Cape Town is seeking a Guest Environment Expert to uphold the hotel’s cleanliness and guest experience. You’ll clean rooms and public spaces, stock carts, and respond to guest requests while maintaining safety and professionalism.

This is a full-time, non-management role that supports the overall guest experience across the hotel. This position requires standing and moving for extended periods, with the ability to lift up to 50 pounds.

Qualifications

• Experience in housekeeping and guest service is preferred.
• Ability to stand and walk for extended periods.
• Must be able to lift up to 50 pounds.

Responsibilities

• Maintain cleanliness of guest rooms and public spaces.
• Stock carts and respond to guest requests.
• Ensure safety, confidentiality, and professional appearance per policy.

Job description

Additional Information

Job Number 26108902

Job Category Housekeeping & Laundry

Location Uys Krige Drive, Jip de Jager off ramp, Ext 20, Cape Town, South Africa, South Africa, 7530VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary

Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.

No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Protea Hotels by Marriott® is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the "Coolest Hotel Brand in South Africa", join the Protea Hotels by Marriott® team today! In joining Protea Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.