Guest Experience Expert: Elevate Hotel Cleanliness

Protea Hotels by Marriott®; Cape Town; On-site; ZAR 150,000 - 190,000; Full time

Job summary

Protea Hotels by Marriott® in Cape Town is seeking a Guest Environment Expert to uphold the hotel’s cleanliness and guest experience. You’ll clean rooms and public spaces, stock carts, and respond to guest requests while maintaining safety and professionalism.

This is a full-time, non-management role that supports the overall guest experience across the hotel. This position requires standing and moving for extended periods, with the ability to lift up to 50 pounds.

Qualifications

• Experience in housekeeping and guest service is preferred.
• Ability to stand and walk for extended periods.
• Must be able to lift up to 50 pounds.

Responsibilities

• Maintain cleanliness of guest rooms and public spaces.
• Stock carts and respond to guest requests.
• Ensure safety, confidentiality, and professional appearance per policy.

Job description

Protea Hotels by Marriott® in Cape Town is seeking a Guest Environment Expert to uphold the hotel’s cleanliness and guest experience. You’ll clean rooms and public spaces, stock carts, and respond to guest requests while maintaining safety and professionalism.

This is a full-time, non-management role that supports the overall guest experience across the hotel. This position requires standing and moving for extended periods, with the ability to lift up to 50 pounds.