Hotel Room Attendant & Guest Experience Pro

Protea Hotels by Marriott®; Cape Town; On-site; ZAR 89,000 - 134,000; Full time

Job summary

Protea Hotels by Marriott® is seeking a dedicated Housekeeping team member for our Cape Town property. The role focuses on guest room cleaning, replenishing amenities, and maintaining high standards of cleanliness and safety across the hotel.

You will work closely with other departments, ensuring privacy and professional service while following established procedures. The position is on-site, with a full-time schedule and physical tasks included in daily duties.

Qualifications

• No high school diploma or GED required.
• Customer service orientation and teamwork required.
• Ability to follow safety policies and maintain professional appearance.

Responsibilities

• Respond promptly to guest requests and departmental needs.
• Replace guest amenities and linens, clean bathrooms, and vacuum carpets.
• Move and lift items up to 25 pounds; push/pull housekeeping carts safely.
• Follow safety, security, and OSHA guidelines; report hazards and incidents.
• Provide professional guest interactions and maintain confidentiality.

Skills

Customer Service Orientation

Team Work

Diversity Relations

Education

No high school diploma/No G.E.D. equivalent

Job description

Protea Hotels by Marriott® is seeking a dedicated Housekeeping team member for our Cape Town property. The role focuses on guest room cleaning, replenishing amenities, and maintaining high standards of cleanliness and safety across the hotel.

You will work closely with other departments, ensuring privacy and professional service while following established procedures. The position is on-site, with a full-time schedule and physical tasks included in daily duties.