Hospitality Operations Lead — Guest House

JVR Software; Cape Town; Vor Ort; ZAR 134.000 - 167.000; Vollzeit

Zusammenfassung

JVR Software invites applications for a Guest House Supervisor in Pinelands, Cape Town. The role focuses on day-to-day operations, ensuring smooth check-ins/outs, and exceptional guest experiences. A valid driver’s license is required as a company vehicle is provided for work use.

Responsibilities include managing front desk operations, supervising housekeeping and maintenance, and driving online presence and bookings. Flexibility to work after hours, weekends, and public holidays is essential.

Qualifikationen

• 2-3+ years proven background in hospitality management (hotels, guest houses, lodges).
• Familiarity with online booking channels, reservation software, and social media management.

Aufgaben

• Oversee arrival and departure processes with a warm welcome.
• Manage bookings, inquiries, and guest feedback promptly and professionally.

Kenntnisse

Hospitality management

Booking software

Social media management

Tools

Online booking channels

Reservation software

Jobbeschreibung

JVR Software invites applications for a Guest House Supervisor in Pinelands, Cape Town. The role focuses on day-to-day operations, ensuring smooth check-ins/outs, and exceptional guest experiences. A valid driver’s license is required as a company vehicle is provided for work use.

Responsibilities include managing front desk operations, supervising housekeeping and maintenance, and driving online presence and bookings. Flexibility to work after hours, weekends, and public holidays is essential.