A hospitality company in Cape Town seeks a Guest Relations Officer to ensure guest experiences are seamless. Responsibilities include supervising housekeeping, managing guest communications, and handling reservations. Ideal candidates should have a hospitality degree or relevant training, and experience with tools like Nightbridge and Zoho Books is advantageous. Reliable transport is required, and the position is part-time/seasonal with flexible shifts. To apply, send your CV to hr@capejoy.co.za.
Qualifications
Must have reliable transport to and from work.
Experience in a hotel or guest house environment preferred.
Proficient in using Nightbridge and Zoho Books.
Responsibilities
Coordinate housekeeping staff and ensure standards are maintained.
Prepare and serve breakfast for guests.
Manage reservations and guest communications.
Skills
Communication skills
Attention to detail
Hospitality knowledge
Flexible working
Education
Hospitality degree or practical training
Tools
Nightbridge
Zoho Books
Microsoft Office
Job description
A hospitality company in Cape Town seeks a Guest Relations Officer to ensure guest experiences are seamless. Responsibilities include supervising housekeeping, managing guest communications, and handling reservations. Ideal candidates should have a hospitality degree or relevant training, and experience with tools like Nightbridge and Zoho Books is advantageous. Reliable transport is required, and the position is part-time/seasonal with flexible shifts. To apply, send your CV to hr@capejoy.co.za.