Hospital Switchboard Specialist: Calm & Confidential

Mediclinic; George; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Mediclinic George in George, South Africa, is seeking a dedicated switchboard operator to manage the hospital telephone system and emergency communications on site. The role requires handling calls promptly, maintaining confidentiality, and supporting disaster and emergency procedures.

Internal candidates on fixed-term contracts are advised to apply via external profiles. Essential experience includes switchboard operations, emergency evacuation procedures, and familiarity with hospital disaster

Qualifications

• Experience with hospital switchboard systems and emergency procedures.
• Ensure patient confidentiality in line with policy.
• Familiar with disaster and emergency plans.

Responsibilities

• Operate the hospital telephone system daily per policy.
• Attend to all calls timeously in a professional manner ensuring that client expectations are exceeded.
• Ensure patient confidentiality is maintained as per policy and procedure.
• Check the Hospital alarm system daily and notify the relevant department in case of an emergency as per the Alarm Emergency Manual.
• Follow the Hospital Emergency Preparedness Process in the event of an emergency as per Disaster and Emergency Plan.

Skills

Hospital Disaster and Emergency

Switchboard systems

Education

Relevant Short Courses and Certificates

Job description

Mediclinic George in George, South Africa, is seeking a dedicated switchboard operator to manage the hospital telephone system and emergency communications on site. The role requires handling calls promptly, maintaining confidentiality, and supporting disaster and emergency procedures.

Internal candidates on fixed-term contracts are advised to apply via external profiles. Essential experience includes switchboard operations, emergency evacuation procedures, and familiarity with hospital disaster