Healthcare Switchboard Specialist

Joint Medical Holdings Ltd.; KwaZulu-Natal; Sur place; ZAR 89 000 - 123 000; Plein temps

Résumé du poste

Joint Medical Holdings Ltd. in Isipingo, KwaZulu-Natal, is seeking a Switchboard Operator to manage the hospital's main line, answer calls within 3 rings, and route inquiries to the correct department.

The ideal candidate will have Grade 12, basic computer skills, and the ability to deal professionally with the public. Hospital administration experience is advantageous, and availability to work shifts and public holidays is required.

Qualifications

• Must have Grade 12.
• Preferably have computer experience.
• Hospital admin experience will be advantageous.
• Ability to deal with members of the public.
• Willingness to assume job ownership, work independently and apply principles of continuous improvement.
• Must be prepared to work shifts and Public Holidays.

Responsabilités

• Answer incoming, internal and designate outgoing calls in a professional manner.
• Liaise with doctors, executive personnel, public and colleagues.
• Update hospital telephone lists and relevant numbers.
• Log calls for staff and patients; log calls for faulty lines and switchboard.
• Assist with reception duties when required.

Connaissances

Honesty & conscientiousness

Professionalism

Teamwork

Communication

Formation

Grade 12

Outils

Computer basics

Description du poste

Joint Medical Holdings Ltd. in Isipingo, KwaZulu-Natal, is seeking a Switchboard Operator to manage the hospital's main line, answer calls within 3 rings, and route inquiries to the correct department.

The ideal candidate will have Grade 12, basic computer skills, and the ability to deal professionally with the public. Hospital administration experience is advantageous, and availability to work shifts and public holidays is required.