Reception Administrator

Mediclinic; George; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Mediclinic George in George, South Africa, is seeking an Admissions Administrator to support patient admissions and discharges. You will manage pre-admissions, bookings, and bed functions in a busy hospital environment.

Probable duties include upholding patient confidentiality, cash handling policies, and using the AS400 system with ICD and CPT coding knowledge. Preference given to those with private healthcare exposure.

Qualifications

• Essential minimum experience: Administration or reception experience.
• Desirable experience: Private healthcare facility exposure.
• Required education: Relevant Short Courses and Certificates.

Responsibilities

• Ensure admissions (including pre-admissions / bookings) are captured and processed as per procedure.
• Identify and prevent financial risks by adhering to policies and procedures.
• Ensure an effective discharge process as per the Patient Administration Manual.

Skills

Admissions

Bed functions

Cash handling

Patient confidentiality

WCA processes

Financial risks

Blacklisted patients

Private healthcare

AS400 system

ICD CPT codes

Medical aid schemes

Education

Relevant Short Courses and Certificates

Tools

AS400 system

HIS/Patient administration tools

Job description

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Mediclinic George| George | South Africa

Closing date: 20/10/2026
Number of positions: 1
Reference number: 74763
Workplace Type:On-site
Permanent

MAIN PURPOSE OF JOB

To assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations.

KEY RESPONSIBILITY AREAS

Ensure admissions (including pre-admissions / bookings) are captured and processed as per procedure

Identify and prevent financial risks by adhering to policies and procedures

Ensure an effective discharge process as per the Patient Administration Manual

REQUIRED EDUCATION

DESIRED EDUCATION: Relevant Short Courses and Certificates

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE: Administration or reception experience

DESIRED EXPERIENCE: Experience in a private healthcare facility

REQUIRED JOB SKILLS AND KNOWLEDGE

• Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.)
• Admission; Bed functions; Preparation for next day and discharge processes
• Anatomy (including terminology)
• Hospitals switchboard systems
• Patient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)
• Patient admin programmes on the AS400 system
• ICD and CPT codes
• Medical Aid Schemes and the Private healthcare environment
• Workmans Compensation Act (WCA) processes; procedures and policies
• Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.