Hospital Receptionist

Clinix Health Group (Pty) Ltd; Pretoria; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Clinix Health Group (Pty) Ltd is seeking a capable receptionist/administrator to plan and coordinate end-to-end reception and administrative tasks in a hospital setting, aligned with group quality standards.

The role requires 1-2 years of general office administration, strong interpersonal and communication skills, and solid computer literacy to manage calls, messages, scheduling, and mail/stock control. On-site work in Pretoria, SA, with a focus on efficient, customer-centred support.

Qualifications

• Certification in Office Administration or Secretarial studies / NQF Level 5.
• Conflict resolution strategies
• Interpersonal skills
• 1-2 years in general office administration
• Oral communication
• Written communication and customer service
• Computer literacy

Responsibilities

• Answer, screen and direct the telephone/switchboard.
• Ensure messages are relayed to the relevant individual.
• Answer inquiries as needed or direct to individuals best able to assist.
• Provide general and ad hoc administrative support as needed.
• Greet and welcome staff, clients, service providers or visitors courteously.
• Schedule appointments and organise meetings as needed.
• Receive, sort and pack mail and deliveries.
• Ensure common areas are equipped with required office supplies.
• Monitor the use of office equipment and supplies and replenish as required.
• Coordinate with maintenance for repairs when necessary.
• Assist in the coordination of the drivers allocated to the hospital.
• Deliver customer focused clerical assistance.
• Work collaboratively with colleagues, build sound relationships and ensure good communications.
• Take minutes during meetings and keep records, assist with filing.
• Manage kitchen supply on a daily basis.
• Comply with cost controls to achieve section budget.
• Ensure any incurred costs are signed off by the head of the department.

Education

Office Administration certification / Secretarial studies

Job description

Job Summary

To plan and coordinate the end-to-end management of reception and administrative tasks for the hospital in alignment with Group quality standards.

Minimum Qualifications and Experience

Certification in Office Administration or Secretarial studies / NQF Level 5.

Conflict resolution strategies

Interpersonal skill

1-2 years in general office administration

Oral Communication

Written Communication CustomerService

Computer literacy

Minimum Job Requirements

• Answer, screen and direct the telephone/switchboard
• Ensure messages are relayed to the relevant individual
• Answer inquiries as needed or direct to individuals best able to assist
• Provide general and ad hoc administrative support as needed
• Greet and welcome staff, clients, service providers or visitors courteously
• Schedule appointments and organise meetings as needed
• Receive, sort and pack mail and deliveries
• Ensure common areas are equipped with required office supplies
• Monitor the use of office equipment and supplies and replenish as required
• Coordinate with maintenance for repairs when necessary
• Assist in the coordination of the drivers allocated to the hospital
• Deliver customer focused clerical assistance
• Work collaboratively with colleagues, build sound relationships and ensure good communications
• Take minutes during meetings and keep recordsAssist with filing
• Manage kitchen supply on a daily basis
• Comply with cost controls in order to achieve section budget
• Ensure any incurred costs are signed off by the head of the department