Healthcare Operations Leader

DP World; Centurion; Sur place; ZAR 350 000 - 550 000; Plein temps

Résumé du poste

DP World is seeking an experienced Operations Manager to lead warehouse activities in Centurion, South Africa. You will ensure efficient picking, packing, and handover to couriers, and drive timely inbound processes while managing a team in a fast-paced environment.

You will oversee SOP adherence, QA, audits, staff training, and customer relationship management, while upholding health and safety standards and regulatory compliance.

Qualifications

• Diploma in Warehousing/Materials Management preferred.
• Minimum five years' warehouse management experience.
• Experience with SOPs, QA, audits and CAPAs.

Responsabilités

• Ensure timely picking, checking, packing and handover to courier within handover cut-off times.
• Manage daily chase list and meet SLAs.
• Ensure timely offloading and putaway within 24 hours inbound KPI.
• Maintain relationships with clients and customers through effective communication and prompt resolution of queries.
• Manage staff timekeeping and disciplinary matters with HR collaboration.
• Facilitate SOP maintenance and staff training on current SOPs.
• Ensure documentation is neatly filed and retrievable.
• Oversee CRM responses and ensure CRM ages under 30 days.

Connaissances

Staff management

Formation

Diploma in Warehousing/Materials Management

Description du poste

DP World is seeking an experienced Operations Manager to lead warehouse activities in Centurion, South Africa. You will ensure efficient picking, packing, and handover to couriers, and drive timely inbound processes while managing a team in a fast-paced environment.

You will oversee SOP adherence, QA, audits, staff training, and customer relationship management, while upholding health and safety standards and regulatory compliance.