Strategic Warehouse Operations Leader

Jobs2day SA; Gqeberha; On-site; ZAR 480,000 - 600,000; Full time

Job summary

Jobs2day SA is seeking a hands-on Warehouse Operations Manager to oversee receiving, storage, picking, staging, loading and dispatch in a busy transport and logistics environment. You will lead warehouse staff, coordinate with transport controllers and drivers, and resolve problems while ensuring safety and stock accuracy.

Strong focus on accountability, clear communication and cost control within the warehouse.

Qualifications

• Matric or equivalent; a qualification in warehousing, logistics or supply chain management would be advantageous.
• Proven warehouse supervisory or management experience within transport, distribution or third-party logistics.
• Practical knowledge of receiving, dispatch, inventory control and vehicle loading.
• Experience managing operational teams and varying workloads.
• Computer literacy, including Excel and warehouse or stock management systems.
• Strong documentation, reporting and problem-solving skills.
• Sound understanding of warehouse safety and materials handling practices.

Responsibilities

• Plan and supervise receiving, storage, picking, staging, loading and dispatch activities.
• Allocate staff and resources according to daily volumes and delivery priorities.
• Coordinate loading and offloading schedules with transport operations.
• Monitor vehicle turnaround times and address delays or congestion.
• Maintain an organised warehouse layout that supports safe and efficient movement of goods.
• Ensure goods received and dispatched match the relevant documentation.
• Maintain accurate records of stock movements and goods held on behalf of customers.
• Oversee stock counts and investigate shortages, overages, damage and discrepancies.
• Ensure consignments are correctly identified, labelled, stored and released.
• Maintain an audit trail for returns, damaged goods and delivery exceptions.
• Supervise warehouse employees, team leaders and equipment operators.
• Allocate duties, monitor attendance and manage productivity.
• Train employees in warehouse procedures and safe working practices.
• Address performance concerns and support disciplinary processes with HR.
• Ensure clear communication and effective shift handovers.
• Enforce safe loading, offloading, stacking and materials handling procedures.
• Maintain housekeeping standards and keep access routes clear.
• Ensure equipment checks are completed and faults are reported promptly.
• Monitor the safe use of forklifts and other handling equipment by authorised operators.
• Report incidents and implement corrective measures within the manager's authority.
• Liaise with transport controllers, customer service teams and customers to resolve operational queries.
• Monitor warehouse performance and provide accurate reports to management.
• Control labour, overtime and operating costs within the agreed budget.
• Identify improvements that reduce handling errors, damage and unnecessary delays.

Skills

Stock control

People management

Safety compliance

Leadership

Problem solving

Communication

Excel

Education

Matric or equivalent

Warehousing/logistics qualification (advantageous)

Tools

Excel

Warehouse management systems

Job description

Jobs2day SA is seeking a hands-on Warehouse Operations Manager to oversee receiving, storage, picking, staging, loading and dispatch in a busy transport and logistics environment. You will lead warehouse staff, coordinate with transport controllers and drivers, and resolve problems while ensuring safety and stock accuracy.

Strong focus on accountability, clear communication and cost control within the warehouse.